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Customer Discovery: How to Find What Customers Actually ...

christianstrunk.com

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  1. Testing willingness to pay: Will customers exchange money for a solution? Customer discovery happens before you build anything significant. It's about de-risking your investment of time and money. Customer Research vs User Research

    In Founder-led discovery calls

  2. Before building a new product: Validate demand before writing code Before entering a new market: Understand if your solution transfers When growth stalls: Discover if market needs have shifted

    In Market-entry validation

  3. Customer discovery involves three key activities: Identifying your customer segment: Who exactly has this problem? Validating the problem: Is the problem painful enough to motivate action?

    In Needs-based segmentation