IRS External Leads Program
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1 Introduction and Participants Organization Accounts Management Taxpayer Assurance Program (AMTAP) Submission Processing (SP) Communications & Liaison (C&L) Division Counsel (Wage & Investment) Criminal Investigations (CI) IRS Participants Participants on this call include IRS organizations and partner financial institutions External Leads team is conducting multiple briefings that will include all 80 partner financial institutions “Share significant program updates” 3 Currently, External Leads is supported by staff in Fresno, CA and Cincinnati, OH – IRS Accounts Management Taxpayer Assistance Program (AMTAP) works to receive questionable leads, screens and validates leads, and requests the recovery of refunds from financial institutions – In conjunction, IRS Submission Processing (SP) works to reconcile and process all taxpayer accounts – Leads are sent from over 80 financial institutions (bank, state and local organizations), as well as internal leads from business units throughout the IRS – This year, the External Leads Program has recovered a significant amount of questionable refunds thus far: Over $298 million in CY2012 (January 1 – May 16) Over $327 million in FY2012 (October 1 – May 16) “External Lead” Definition • External Leads involve questionable Federal Tax Refunds from financial institutions and various other sources • Leads may involve Treasury Checks, direct deposits/ACH, Refund Anticipation Loans or checks, Pre-paid Debit Cards, etc. Source: IRM 21.9.1.11.1 (10/01/2010) IRS External Leads Program Overview IRS External Leads Program has full-time staff dedicated to processing an increased volume of returned questionable refunds from financial institutions and other external stakeholders