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IRS External Leads Program

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    1 Introduction and Participants Organization  Accounts Management Taxpayer Assurance Program (AMTAP)  Submission Processing (SP)  Communications & Liaison (C&L)  Division Counsel (Wage & Investment)  Criminal Investigations (CI) IRS Participants  Participants on this call include IRS organizations and partner financial institutions  External Leads team is conducting multiple briefings that will include all 80 partner financial institutions Share significant program updates 3  Currently, External Leads is supported by staff in Fresno, CA and Cincinnati, OH – IRS Accounts Management Taxpayer Assistance Program (AMTAP) works to receive questionable leads, screens and validates leads, and requests the recovery of refunds from financial institutions – In conjunction, IRS Submission Processing (SP) works to reconcile and process all taxpayer accounts – Leads are sent from over 80 financial institutions (bank, state and local organizations), as well as internal leads from business units throughout the IRS – This year, the External Leads Program has recovered a significant amount of questionable refunds thus far:  Over $298 million in CY2012 (January 1 – May 16)  Over $327 million in FY2012 (October 1 – May 16) “External Lead” Definition • External Leads involve questionable Federal Tax Refunds from financial institutions and various other sources • Leads may involve Treasury Checks, direct deposits/ACH, Refund Anticipation Loans or checks, Pre-paid Debit Cards, etc. Source: IRM 21.9.1.11.1 (10/01/2010) IRS External Leads Program Overview IRS External Leads Program has full-time staff dedicated to processing an increased volume of returned questionable refunds from financial institutions and other external stakeholders

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