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Get started with data enrichment - HubSpot Knowledge Base

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  1. “If continuous enrichment is on, previously enriched records are also kept up to date with the latest data from HubSpot.” Once your enrichment settings are configured, you can enrich records using the following methods: Automatic enrichment: configure your settings to determine how contact and company records are continuously enriched in your HubSpot account.  Learn more about the different enrichment settings available. Automatic enrichment settings are turned off by default for both contacts and companies, and a customer action is required to turn them on. Enrichment settings must be configured for both contact and company records.  Individual record enrichment: enrich an individual contact or company while viewing a record. When enriching a single record, you can choose the properties you'd like to enrich. Learn how to enrich individual records. Bulk enrichment: enrich multiple contacts and companies from an object index page or an import. When enriching in bulk, all eligible properties will be enriched for the selected records. Learn how to enrich multiple records. Intelligence tab: enrich an individual company or contact record from the Intelligence tab. When enriching on the Intelligence tab, you can choose which properties to enrich, but you can also access website visitor activity and company qualification information. Learn how to use the Intelligence tab. Using enriched data in other HubSpot tools The following are some examples of how you can use enriched data in your HubSpot account: Shorten forms: with form shortening, when a visitor fills out a form, HubSpot checks the enrichment dataset for existing data and only displays the fields that can’t be enriched. Improve lead scoring: prioritize high-potential prospects with complete and accurate profiles. Build targeted marketing campaigns: use enriched fields like Job title, Industry, and Company size to segment your audience effectively. Personalize customer interactions: use enriched data to more reliably populate personalization tokens in emails, messages, pages, etc.

    In Contact enrichment

  2. “For contact enrichment, HubSpot uses first name, last name, and work email address.” Once your enrichment settings are configured, you can enrich records using the following methods: Automatic enrichment: configure your settings to determine how contact and company records are continuously enriched in your HubSpot account.  Learn more about the different enrichment settings available. Automatic enrichment settings are turned off by default for both contacts and companies, and a customer action is required to turn them on. Enrichment settings must be configured for both contact and company records.  Individual record enrichment: enrich an individual contact or company while viewing a record. When enriching a single record, you can choose the properties you'd like to enrich. Learn how to enrich individual records. Bulk enrichment: enrich multiple contacts and companies from an object index page or an import. When enriching in bulk, all eligible properties will be enriched for the selected records. Learn how to enrich multiple records. Intelligence tab: enrich an individual company or contact record from the Intelligence tab. When enriching on the Intelligence tab, you can choose which properties to enrich, but you can also access website visitor activity and company qualification information. Learn how to use the Intelligence tab. Using enriched data in other HubSpot tools The following are some examples of how you can use enriched data in your HubSpot account: Shorten forms: with form shortening, when a visitor fills out a form, HubSpot checks the enrichment dataset for existing data and only displays the fields that can’t be enriched. Improve lead scoring: prioritize high-potential prospects with complete and accurate profiles. Build targeted marketing campaigns: use enriched fields like Job title, Industry, and Company size to segment your audience effectively. Personalize customer interactions: use enriched data to more reliably populate personalization tokens in emails, messages, pages, etc.

    In Contact enrichment

  3. “it's recommended to test record eligibility for enrichment.” Once your enrichment settings are configured, you can enrich records using the following methods: Automatic enrichment: configure your settings to determine how contact and company records are continuously enriched in your HubSpot account.  Learn more about the different enrichment settings available. Automatic enrichment settings are turned off by default for both contacts and companies, and a customer action is required to turn them on. Enrichment settings must be configured for both contact and company records.  Individual record enrichment: enrich an individual contact or company while viewing a record. When enriching a single record, you can choose the properties you'd like to enrich. Learn how to enrich individual records. Bulk enrichment: enrich multiple contacts and companies from an object index page or an import. When enriching in bulk, all eligible properties will be enriched for the selected records. Learn how to enrich multiple records. Intelligence tab: enrich an individual company or contact record from the Intelligence tab. When enriching on the Intelligence tab, you can choose which properties to enrich, but you can also access website visitor activity and company qualification information. Learn how to use the Intelligence tab. Using enriched data in other HubSpot tools The following are some examples of how you can use enriched data in your HubSpot account: Shorten forms: with form shortening, when a visitor fills out a form, HubSpot checks the enrichment dataset for existing data and only displays the fields that can’t be enriched. Improve lead scoring: prioritize high-potential prospects with complete and accurate profiles. Build targeted marketing campaigns: use enriched fields like Job title, Industry, and Company size to segment your audience effectively. Personalize customer interactions: use enriched data to more reliably populate personalization tokens in emails, messages, pages, etc.

    In Contact enrichment

  4. “Records are enriched when a user with the required permissions manually selects them, or when a Super Admin turns on automatic enrichment for new records.” Once your enrichment settings are configured, you can enrich records using the following methods: Automatic enrichment: configure your settings to determine how contact and company records are continuously enriched in your HubSpot account.  Learn more about the different enrichment settings available. Automatic enrichment settings are turned off by default for both contacts and companies, and a customer action is required to turn them on. Enrichment settings must be configured for both contact and company records.  Individual record enrichment: enrich an individual contact or company while viewing a record. When enriching a single record, you can choose the properties you'd like to enrich. Learn how to enrich individual records. Bulk enrichment: enrich multiple contacts and companies from an object index page or an import. When enriching in bulk, all eligible properties will be enriched for the selected records. Learn how to enrich multiple records. Intelligence tab: enrich an individual company or contact record from the Intelligence tab. When enriching on the Intelligence tab, you can choose which properties to enrich, but you can also access website visitor activity and company qualification information. Learn how to use the Intelligence tab. Using enriched data in other HubSpot tools The following are some examples of how you can use enriched data in your HubSpot account: Shorten forms: with form shortening, when a visitor fills out a form, HubSpot checks the enrichment dataset for existing data and only displays the fields that can’t be enriched. Improve lead scoring: prioritize high-potential prospects with complete and accurate profiles. Build targeted marketing campaigns: use enriched fields like Job title, Industry, and Company size to segment your audience effectively. Personalize customer interactions: use enriched data to more reliably populate personalization tokens in emails, messages, pages, etc.

    In Contact enrichment

  5. Use data enrichment to automatically populate property values and keep contact and company records up-to-date with complete information. For example, if you're a Super Admin getting started with enriching contacts in your CRM, you can turn on automatic and continuous enrichment, or manually enrich records. Records are enriched when a user with the required permissions manually selects them, or when a Super Admin turns on automatic enrichment for new records. If continuous enrichment is on, previously enriched records are also kept up to date with the latest data from HubSpot. This article outlines the key features of enrichment and how you can use enrichment in your HubSpot account. Enrichment data is powered by HubSpot's commercial dataset, third-party providers, and publicly available information from across the internet. Before you get started Data enrichment does not consume HubSpot Credits. Smart properties are available to HubSpot accounts with a Starter, Professional, or Enterprise subscription, except Revenue Hub. Smart properties will consume HubSpot Credits. Before enriching records, it's recommended to test record eligibility for enrichment. What is data enrichment When you enrich contacts and companies, HubSpot uses limited business identifying information from the selected records to find verified business information across HubSpot’s commercial dataset, third-party providers, and publicly available information from across the internet. For contact enrichment, HubSpot uses first name, last name, and work email address. For company enrichment, HubSpot uses company domain. If matching information is found across multiple sources, HubSpot updates the corresponding properties in your CRM. Learn how data enrichment works in HubSpot. Different ways to enrich records To view the contact and company data that can be enriched, refer to this list of properties. “Automatic enrichment settings are turned off by default for both contacts and companies, and a customer action is required to turn them on.” Refine workflows: use enriched data to trigger workflow enrollment. Legal compliance To learn more about how data enrichment complies with global data protection laws, review the HubSpot’s Enrichment Products section on page 7 of the HubSpot Data Privacy FAQs. Please note: while these features live in HubSpot, your own legal team is the best resource to give you compliance advice tailored to your specific situation.  Frequently asked questions Review common questions and answers related to data enrichment. How does HubSpot source data for the enrichment commercial dataset? Enrichment uses multiple data sources to create enriched profiles for contacts and companies in your account. These sources include HubSpot’s commercial dataset, third-party data providers, and publicly available information from across the internet. When you use contact and company enrichment, HubSpot looks up business information to fill in your records. If we can verify the record against multiple data points across our commercial dataset or public and third-party sources, limited business contact data from that enrichment may also be contributed back to the commercial dataset, which helps keep records accurate across the platform. If you’re only using continuous enrichment, no data is added to HubSpot’s commercial dataset. What data does HubSpot collect and save from accounts that use enrichment? HubSpot collects and saves different data types from accounts for data enrichment and form shortening. No financial data, health data, government IDs or sensitive personal data, or data people don't share in a business context will be collected. HubSpot collects and saves the following data points: Contact Enrichment: first name, last name, and business email addresses submitted to HubSpot for enrichment. Company Enrichment: company domain names submitted to HubSpot for enrichment. Form Shortening: HubSpot doesn't collect or save data from your use of form shortening.

    In Contact enrichment

  6. “If matching information is found across multiple sources, HubSpot updates the corresponding properties in your CRM.” Once your enrichment settings are configured, you can enrich records using the following methods: Automatic enrichment: configure your settings to determine how contact and company records are continuously enriched in your HubSpot account.  Learn more about the different enrichment settings available. Automatic enrichment settings are turned off by default for both contacts and companies, and a customer action is required to turn them on. Enrichment settings must be configured for both contact and company records.  Individual record enrichment: enrich an individual contact or company while viewing a record. When enriching a single record, you can choose the properties you'd like to enrich. Learn how to enrich individual records. Bulk enrichment: enrich multiple contacts and companies from an object index page or an import. When enriching in bulk, all eligible properties will be enriched for the selected records. Learn how to enrich multiple records. Intelligence tab: enrich an individual company or contact record from the Intelligence tab. When enriching on the Intelligence tab, you can choose which properties to enrich, but you can also access website visitor activity and company qualification information. Learn how to use the Intelligence tab. Using enriched data in other HubSpot tools The following are some examples of how you can use enriched data in your HubSpot account: Shorten forms: with form shortening, when a visitor fills out a form, HubSpot checks the enrichment dataset for existing data and only displays the fields that can’t be enriched. Improve lead scoring: prioritize high-potential prospects with complete and accurate profiles. Build targeted marketing campaigns: use enriched fields like Job title, Industry, and Company size to segment your audience effectively. Personalize customer interactions: use enriched data to more reliably populate personalization tokens in emails, messages, pages, etc.

    In Contact enrichment

  7. Use data enrichment to automatically populate property values and keep contact and company records up-to-date with complete information. For example, if you're a Super Admin getting started with enriching contacts in your CRM, you can turn on automatic and continuous enrichment, or manually enrich records. Records are enriched when a user with the required permissions manually selects them, or when a Super Admin turns on automatic enrichment for new records. If continuous enrichment is on, previously enriched records are also kept up to date with the latest data from HubSpot. This article outlines the key features of enrichment and how you can use enrichment in your HubSpot account. Enrichment data is powered by HubSpot's commercial dataset, third-party providers, and publicly available information from across the internet. Before you get started Data enrichment does not consume HubSpot Credits. Smart properties are available to HubSpot accounts with a Starter, Professional, or Enterprise subscription, except Revenue Hub. Smart properties will consume HubSpot Credits. Before enriching records, it's recommended to test record eligibility for enrichment. What is data enrichment When you enrich contacts and companies, HubSpot uses limited business identifying information from the selected records to find verified business information across HubSpot’s commercial dataset, third-party providers, and publicly available information from across the internet. For contact enrichment, HubSpot uses first name, last name, and work email address. For company enrichment, HubSpot uses company domain. If matching information is found across multiple sources, HubSpot updates the corresponding properties in your CRM. Learn how data enrichment works in HubSpot. Different ways to enrich records To view the contact and company data that can be enriched, refer to this list of properties. “Enrichment settings must be configured for both contact and company records.” Refine workflows: use enriched data to trigger workflow enrollment. Legal compliance To learn more about how data enrichment complies with global data protection laws, review the HubSpot’s Enrichment Products section on page 7 of the HubSpot Data Privacy FAQs. Please note: while these features live in HubSpot, your own legal team is the best resource to give you compliance advice tailored to your specific situation.  Frequently asked questions Review common questions and answers related to data enrichment. How does HubSpot source data for the enrichment commercial dataset? Enrichment uses multiple data sources to create enriched profiles for contacts and companies in your account. These sources include HubSpot’s commercial dataset, third-party data providers, and publicly available information from across the internet. When you use contact and company enrichment, HubSpot looks up business information to fill in your records. If we can verify the record against multiple data points across our commercial dataset or public and third-party sources, limited business contact data from that enrichment may also be contributed back to the commercial dataset, which helps keep records accurate across the platform. If you’re only using continuous enrichment, no data is added to HubSpot’s commercial dataset. What data does HubSpot collect and save from accounts that use enrichment? HubSpot collects and saves different data types from accounts for data enrichment and form shortening. No financial data, health data, government IDs or sensitive personal data, or data people don't share in a business context will be collected. HubSpot collects and saves the following data points: Contact Enrichment: first name, last name, and business email addresses submitted to HubSpot for enrichment. Company Enrichment: company domain names submitted to HubSpot for enrichment. Form Shortening: HubSpot doesn't collect or save data from your use of form shortening.

    In Contact enrichment

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