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‎Suppression Lists | Sprinklr Help Center

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  1. WHY ARE THEY IMPORTANT? automated dialing systems used in the contact center should be programmed to skip the numbers on the suppression list to avoid any accidental calls. Suppression Lists in Sprinklr

    In Dialer compliance controls

  2. An API-Based Suppression List performs suppression checks in real time during outbound dialing. Creating a Suppression List

    In Dialer compliance controls

  3. Indicates if the suppression list is active or inactive. (Lead status can change based on client interactions or campaign changes.) Creating a Suppression List

    In Prospect list schema