Article
How to turn features into benefits
wyliecomm.com
Quoted on this wiki
Every place a page here uses this source, in the order the words come in it.
“Lead with the benefit, substantiate with the feature” I once reviewed an article for a company’s sales force with the headline:
Stop writing about your programs, products and services and promotions. “Start writing about what people can do with them.” If they might win a trip to Vegas, that’s your headline. That’s your lead.