Suppress vs Unsubscribe

Quoted on this wiki

Every place a page here uses this source, in the order the words come in it.

1. Contacts have complete control over their own subscriptions, both in terms of subscribing and unsubscribing. “Subscriptions are per Message Category.” Admins and account users can manage subscribes and unsubscribes, per contact, on the Subscribe/Unsubscribe Recipient page: Contacts > List > [select_contact] > More > Subscriptions

   In Opt-out compliance testing

2. Contacts have complete control over their own subscriptions, both in terms of subscribing and unsubscribing. “Unsubscribing from one Message Category has no impact on other Message Category subscriptions.” Admins and account users can manage subscribes and unsubscribes, per contact, on the Subscribe/Unsubscribe Recipient page: Contacts > List > [select_contact] > More > Subscriptions

   In Opt-out compliance testing

3. Suppression “Suppressing a contact means they'll no longer receive any email messages from your account. You can think of it as a "do not email" setting.” Suppression notes

   In Opt-out compliance testing

4. Unsubscribe “Unsubscribing is an action taken by contacts to indicate their preference to no longer receive certain messages, based on Message Categories.” Unsubscribe notes

   In Suppression and unsubscribe tools

5. Contacts have complete control over their own subscriptions, both in terms of subscribing and unsubscribing. “Subscriptions are per Message Category.” Admins and account users can manage subscribes and unsubscribes, per contact, on the Subscribe/Unsubscribe Recipient page: Contacts > List > [select_contact] > More > Subscriptions

   In Suppression and unsubscribe tools

6. Contacts have complete control over their own subscriptions, both in terms of subscribing and unsubscribing. “Unsubscribing from one Message Category has no impact on other Message Category subscriptions.” Admins and account users can manage subscribes and unsubscribes, per contact, on the Subscribe/Unsubscribe Recipient page: Contacts > List > [select_contact] > More > Subscriptions

   In Suppression and unsubscribe tools

7. Suppression “Suppressing a contact means they'll no longer receive any email messages from your account. You can think of it as a "do not email" setting.” Suppression notes

   In Suppression and unsubscribe tools

8. Unsubscribe “Contacts who unsubscribe from a Message Category will no longer receive messages associated to that Message Category.” Unsubscribe notes

   In Suppression and unsubscribe tools

9. Subscriptions are per Message Category. Unsubscribing from one Message Category has no impact on other Message Category subscriptions. “Admins and account users can manage subscribes and unsubscribes, per contact, on the Subscribe/Unsubscribe Recipient page: Contacts > List > [select_contact] > More > Subscriptions” For more information, see Create & Manage Contacts.

   In Suppression and unsubscribe tools

10. The following table lists and describes the various types of suppression. “4 Spam Complaint Automatic suppression after the contact clicked a "report spam" type button or link in an email.” 99 Previous Suppression occurred before suppression types were tracked. 0 Detail Unavailable Detail Unavailable

    In Spam complaint management

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