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How is the prospect's time zone calculated?

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  1. Prospect's profile record will automatically calculate a time zone from the below fields: “State (within the United States or Canada only, no other jurisdictions are currently supported)” The automatic timezone calculation is only calculated when:

    In Time-zone-aware scheduling

  2. The automatic timezone calculation is only calculated when: “There is no previous manually set timezone value” When a state changes contains a US state or Canadian province/territory value.

    In Time-zone-aware scheduling