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Sales Dialer Account Settings Explained
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Drop Voicemail After Beep “This feature can only be enabled when Answering Machine Screening is turned on. When enabled, a voicemail is automatically dropped when a beep is detected on machine-answered calls. If no beep is detected, the voicemail will be dropped after 30 seconds.” Wait Time for Client Before Abandoning the Call
While running the campaign, if a call goes to voicemail, you’ll see an option to drop a voicemail. Clicking that reveals a list of all your uploaded recordings—you can select one, and the system will leave it for the contact automatically. “For Predictive Dialing, you’ll need to select a specific voicemail recording during campaign setup. Since predictive dialer is capable of handling this automatically, it can drop the selected voicemail when it detects a machine.” If AMD (Answering Machine Detection) and Drop Voicemail After Beep are enabled, the system will automatically leave the selected recording when it reaches a machine.
For Predictive Dialing, you’ll need to select a specific voicemail recording during campaign setup. Since predictive dialer is capable of handling this automatically, it can drop the selected voicemail when it detects a machine. “If AMD (Answering Machine Detection) and Drop Voicemail After Beep are enabled, the system will automatically leave the selected recording when it reaches a machine.” Refer to this guide to know how to set it up.