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Manage the contacts enrolled in your sequence
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“Engagement: any open and clicks from the contact” Status: the status of the sequence. Details: the progress details of the sequence. Hover over the contact name and click the Actions dropdown menu to edit the enrollment, or to pause, resume, unenroll or reenroll the contact. To navigate to the contact's record to view more details, click the contact's name. Learn how to view and filter activities on a record. If you need to make changes to a sequence enrollment, learn more about editing an active sequence. Please note: changes to an active sequence will only apply to contacts who are enrolled in the sequence after you save your changes. Re-enroll a contact in the sequence If a contact is unexpectedly unenrolled from your sequence, you can manually re-enroll them from the sequence summary page. To re-enroll a contact, the inbox used for the contact’s original enrollment must still be connected. In your HubSpot account, click More, then navigate to Sales > Sequences. If More doesn't appear in your account, navigate to Sales > Sequences directly. Click the name of your sequence. At the top, click Enrollments. Hover over the contact you want to re-enroll and click the Actions dropdown menu, then select Reenroll. Modify the sequence in the dialog box if needed. To start the contact's reenrollment at a specific step: At the top left, click the Start at dropdown menu. Select the step where the contact should start the sequence when reenrolled. When you've finished modifying the sequence, click Reenroll sequence at the bottom right. Please note: Contacts who have unsubscribed from emails cannot be re-enrolled. If you made edits to an active sequence, the changes will not apply if you use the Re-enroll option on the sequence summary page. Learn how to re-enroll contacts after making updates to the sequence.
Status: the status of the sequence. Details: the progress details of the sequence. Hover over the contact name and click the Actions dropdown menu to edit the enrollment, or to pause, resume, unenroll or reenroll the contact. To navigate to the contact's record to view more details, click the contact's name. Learn how to view and filter activities on a record. If you need to make changes to a sequence enrollment, learn more about editing an active sequence. Please note: changes to an active sequence will only apply to contacts who are enrolled in the sequence after you save your changes. Re-enroll a contact in the sequence If a contact is unexpectedly unenrolled from your sequence, you can manually re-enroll them from the sequence summary page. To re-enroll a contact, the inbox used for the contact’s original enrollment must still be connected. In your HubSpot account, click More, then navigate to Sales > Sequences. If More doesn't appear in your account, navigate to Sales > Sequences directly. Click the name of your sequence. At the top, click Enrollments. Hover over the contact you want to re-enroll and click the Actions dropdown menu, then select Reenroll. Modify the sequence in the dialog box if needed. To start the contact's reenrollment at a specific step: At the top left, click the Start at dropdown menu. Select the step where the contact should start the sequence when reenrolled. When you've finished modifying the sequence, click Reenroll sequence at the bottom right. Please note: Contacts who have unsubscribed from emails cannot be re-enrolled. If you made edits to an active sequence, the changes will not apply if you use the Re-enroll option on the sequence summary page. Learn how to re-enroll contacts after making updates to the sequence. “You can create a list or filter to keep track of all of your contacts who are enrolled in sequences.”
“You can also re-enroll contacts who may have been unenrolled because of an error.” Status: the status of the sequence. Details: the progress details of the sequence. Hover over the contact name and click the Actions dropdown menu to edit the enrollment, or to pause, resume, unenroll or reenroll the contact. To navigate to the contact's record to view more details, click the contact's name. Learn how to view and filter activities on a record. If you need to make changes to a sequence enrollment, learn more about editing an active sequence. Please note: changes to an active sequence will only apply to contacts who are enrolled in the sequence after you save your changes. Re-enroll a contact in the sequence If a contact is unexpectedly unenrolled from your sequence, you can manually re-enroll them from the sequence summary page. To re-enroll a contact, the inbox used for the contact’s original enrollment must still be connected. In your HubSpot account, click More, then navigate to Sales > Sequences. If More doesn't appear in your account, navigate to Sales > Sequences directly. Click the name of your sequence. At the top, click Enrollments. Hover over the contact you want to re-enroll and click the Actions dropdown menu, then select Reenroll. Modify the sequence in the dialog box if needed. To start the contact's reenrollment at a specific step: At the top left, click the Start at dropdown menu. Select the step where the contact should start the sequence when reenrolled. When you've finished modifying the sequence, click Reenroll sequence at the bottom right. Please note: Contacts who have unsubscribed from emails cannot be re-enrolled. If you made edits to an active sequence, the changes will not apply if you use the Re-enroll option on the sequence summary page. Learn how to re-enroll contacts after making updates to the sequence.
“In the left sidebar menu, click the status name to review all enrollments currently in that status in the sequence. This includes the following statuses: Scheduled, In progress, Paused, Finished, and Error.” Status: the status of the sequence. Details: the progress details of the sequence. Hover over the contact name and click the Actions dropdown menu to edit the enrollment, or to pause, resume, unenroll or reenroll the contact. To navigate to the contact's record to view more details, click the contact's name. Learn how to view and filter activities on a record. If you need to make changes to a sequence enrollment, learn more about editing an active sequence. Please note: changes to an active sequence will only apply to contacts who are enrolled in the sequence after you save your changes. Re-enroll a contact in the sequence If a contact is unexpectedly unenrolled from your sequence, you can manually re-enroll them from the sequence summary page. To re-enroll a contact, the inbox used for the contact’s original enrollment must still be connected. In your HubSpot account, click More, then navigate to Sales > Sequences. If More doesn't appear in your account, navigate to Sales > Sequences directly. Click the name of your sequence. At the top, click Enrollments. Hover over the contact you want to re-enroll and click the Actions dropdown menu, then select Reenroll. Modify the sequence in the dialog box if needed. To start the contact's reenrollment at a specific step: At the top left, click the Start at dropdown menu. Select the step where the contact should start the sequence when reenrolled. When you've finished modifying the sequence, click Reenroll sequence at the bottom right. Please note: Contacts who have unsubscribed from emails cannot be re-enrolled. If you made edits to an active sequence, the changes will not apply if you use the Re-enroll option on the sequence summary page. Learn how to re-enroll contacts after making updates to the sequence.
“To create a filter or list of contacts currently active in a sequence, you can use the Now in sequence property.” Status: the status of the sequence. Details: the progress details of the sequence. Hover over the contact name and click the Actions dropdown menu to edit the enrollment, or to pause, resume, unenroll or reenroll the contact. To navigate to the contact's record to view more details, click the contact's name. Learn how to view and filter activities on a record. If you need to make changes to a sequence enrollment, learn more about editing an active sequence. Please note: changes to an active sequence will only apply to contacts who are enrolled in the sequence after you save your changes. Re-enroll a contact in the sequence If a contact is unexpectedly unenrolled from your sequence, you can manually re-enroll them from the sequence summary page. To re-enroll a contact, the inbox used for the contact’s original enrollment must still be connected. In your HubSpot account, click More, then navigate to Sales > Sequences. If More doesn't appear in your account, navigate to Sales > Sequences directly. Click the name of your sequence. At the top, click Enrollments. Hover over the contact you want to re-enroll and click the Actions dropdown menu, then select Reenroll. Modify the sequence in the dialog box if needed. To start the contact's reenrollment at a specific step: At the top left, click the Start at dropdown menu. Select the step where the contact should start the sequence when reenrolled. When you've finished modifying the sequence, click Reenroll sequence at the bottom right. Please note: Contacts who have unsubscribed from emails cannot be re-enrolled. If you made edits to an active sequence, the changes will not apply if you use the Re-enroll option on the sequence summary page. Learn how to re-enroll contacts after making updates to the sequence.
“On the individual sequence enrollment page, you can view which contacts are currently enrolled in your sequence.” Status: the status of the sequence. Details: the progress details of the sequence. Hover over the contact name and click the Actions dropdown menu to edit the enrollment, or to pause, resume, unenroll or reenroll the contact. To navigate to the contact's record to view more details, click the contact's name. Learn how to view and filter activities on a record. If you need to make changes to a sequence enrollment, learn more about editing an active sequence. Please note: changes to an active sequence will only apply to contacts who are enrolled in the sequence after you save your changes. Re-enroll a contact in the sequence If a contact is unexpectedly unenrolled from your sequence, you can manually re-enroll them from the sequence summary page. To re-enroll a contact, the inbox used for the contact’s original enrollment must still be connected. In your HubSpot account, click More, then navigate to Sales > Sequences. If More doesn't appear in your account, navigate to Sales > Sequences directly. Click the name of your sequence. At the top, click Enrollments. Hover over the contact you want to re-enroll and click the Actions dropdown menu, then select Reenroll. Modify the sequence in the dialog box if needed. To start the contact's reenrollment at a specific step: At the top left, click the Start at dropdown menu. Select the step where the contact should start the sequence when reenrolled. When you've finished modifying the sequence, click Reenroll sequence at the bottom right. Please note: Contacts who have unsubscribed from emails cannot be re-enrolled. If you made edits to an active sequence, the changes will not apply if you use the Re-enroll option on the sequence summary page. Learn how to re-enroll contacts after making updates to the sequence.