Disqualification reasons overview

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1. Go to the Disqualify Candidates section. Here, you will also find the setting to allow admins or all members to block candidates. “Configure whether to ask team members to provide a reason for disqualifying a candidate and if providing a reason should be optional or required.” Important: When EEO/OFCCP settings are enabled, disqualification reasons become required for all your jobs (US and non-US) and cannot be set as optional for non-US jobs. For this reason, the related setting will be greyed out for you.

   In Disqualification feedback loop

2. Capturing disqualification data “If disqualification reasons are enabled and mandatory, once team members click the red hand icon to disqualify a candidate, they will be required to select a reason from the list for the rejection or write their custom rejection reason.” If disqualification reasons are enabled and optional, team members will have to click on the arrow next to the red hand icon to select a rejection reason for candidates they wish to provide a reason for. Alternatively, they can click on the hand icon and disqualify without providing a reason.

   In Disqualification reason taxonomy

3. Capturing disqualification data “If they don't select a reason, they won't be able to proceed with the disqualification action.” If disqualification reasons are enabled and optional, team members will have to click on the arrow next to the red hand icon to select a rejection reason for candidates they wish to provide a reason for. Alternatively, they can click on the hand icon and disqualify without providing a reason.

   In Disqualification reason taxonomy

4. If disqualification reasons are enabled and mandatory, once team members click the red hand icon to disqualify a candidate, they will be required to select a reason from the list for the rejection or write their custom rejection reason. If they don't select a reason, they won't be able to proceed with the disqualification action. “Alternatively, they can click on the hand icon and disqualify without providing a reason.” Before selecting a reason from the list, you can choose to add a note as part of disqualification. Just enable the Add a note toggle on the upper right and write your note in the box that will appear under the selected reason.

   In Disqualification reason taxonomy

5. Reporting on disqualification reasons “Data for disqualification reasons are available to view and export via the Disqualifications report.” Top level disqualification metrics (including the drop-off rate)

   In Outbound reporting dashboards