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The State Of Sales Development

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  1. Page 16

    44%SDR Teams That Do Global Outreach 12 15 “Geographic Location 40% Named Accounts 34% Size (Revenue / Employee Count) 11% Other 15%” Yes 35% No 65% Cold Outreach 80% Marketing Generated Inbounds 19% Cross Selling 1% 14 How Do SDRs Primarily Source Opportunities? Do you have separate teams for inbound and outbound sales development? 17

    In Territory design

  2. Page 18

    Yes 35% No 65% Cold Outreach 80% Marketing Generated Inbounds 19% Cross Selling 1% 14 How Do SDRs Primarily Source Opportunities? Do you have separate teams for inbound and outbound sales development? 17 “Round robin to the entire team 24% They are paired directly with 1 AE 34% They are placed into a pod of 2-3 AEs and distribute opportunities across that pod 24% Other 18%” Outsourced Sales Development No 51% Yes 49% Never Used 59% Used and had a poor experience 23% Used multiple with mixed results 14% Used and had a positive experience 4% 15 Has your company ever used an outsourced sales development service? If so what was your experience? Would you ever consider using an outsourced sales development service? 19

    In SDR and AE operating model

  3. Page 27

    Experience &Tenure None 15% <6 Months 29% 6 - 12 Months 30% 12 - 24 Months 21% 24+ Months 5% 21 Average SDR Experience 26 “Account Executive 77% Account Manager 5% SDR Manager / Team Lead 9% Other 4% None 3%” <90% 78% 90% - 100% 22% 22 For the ex-SDRs who have moved into AE roles, what percent are hitting quota? 28

    In SDR career paths

  4. Page 38

    Compensation Section 5 “96%Of SDRs Receive A Base Salary + Commission” Average SDR Compensation 33 39

    In SDR compensation structure

  5. Page 40

    Average SDR Compensation 33 39 “Average Target CPM $551 Average Real CPM $897” 1 - 6 Months 18% 7 - 12 Months 49% 13 - 18 Months 28% 19+ Months 4% 35 CAC Payback Period By SDR 41

    In Cost per meeting calculation

  6. Page 43

    1:1 3% 2:1 12% 3:1 20% 4:1 18% Unknown 48% 1:1 6% 2:1 16%3:1 9% 4:1 14% Unknown 54% Actual LTV:CAC Breakdown by SDR Target LTV:CAC Breakdown by SDR 42 “Average base salary is just shy of $50k” Key Takeaways Section 6

    In SDR compensation benchmarks

  7. Page 43

    1:1 3% 2:1 12% 3:1 20% 4:1 18% Unknown 48% 1:1 6% 2:1 16%3:1 9% 4:1 14% Unknown 54% Actual LTV:CAC Breakdown by SDR Target LTV:CAC Breakdown by SDR 42 “Average OTE is just shy of $70k.” Key Takeaways Section 6

    In SDR compensation benchmarks

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