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8 Sales Role Play Exercises to Prepare Your Team for the ...
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Exercise #7 — The Ringer “It is one thing to act out a persona during a role-play. It’s an entirely different thing to seek out the exact persona within your organization and invite them to participate.” If your team targets C-Level prospects regularly, go grab your C-Suite (they probably aren’t very busy anyway…) and bring them into your sales training!
Exercise #1 — Learning is Listening “Before we can help anyone on the other end of our sales efforts, we must become expert listeners. That’s why this exercise needs to be repeated regularly!” It can be performed in a large group, or with as few as 2 people. If in a group, either segment into smaller groups, or play with the whole group, “telephone” style.
The manager gathers the team and exclaims (with just a bit too much excitement) the plan to do some role-playing. “The first exercise covers the most obvious objections that everybody already knows how to handle.” The second exercise is too fake to learn from. The third is worse.
The first exercise covers the most obvious objections that everybody already knows how to handle. “The second exercise is too fake to learn from. The third is worse.” What follows is a poorly structured, incredibly awkward, and minimally effective goof-off session.
The second exercise is too fake to learn from. The third is worse. “What follows is a poorly structured, incredibly awkward, and minimally effective goof-off session.” Role-play exercises are crucial to developing strong conversational tactics and messaging delivery. It’s mind-blowing how little attention is paid to doing them right.