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What you can—and can't—do under the TCPA - Consumer Action

consumer-action.org

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  1. Be relevant: Always have a valid reason to contact someone before doing so. “Enable opt-outs: In every call, text or fax, provide a clear and easy opt-out (or unsubscribe) mechanism.” Keep your contact list updated: Regularly scrub your contact list against the National Do Not Call Registry, your state registry (if one exists), the FCC's Reassigned Numbers Database, and your internal list of direct opt-out requests and revoked consent. (Q&A for Telemarketers & Sellers About DNC Provisions in TSR answers questions about who should access the registry and how to use it.)

    In Opt-out handling

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