Article
TCPA Compliance Made Simple: Key Rules for Communicating with ...
weltman.com
Quoted on this wiki
Every place a page here uses this source, in the order the words come in it.
“Every phone call, text message, or fax your institution sends to a customer isn’t just a touchpoint—it’s a potential compliance risk.” In our latest What’s on Tap? episode, Attorneys Andrew Condiles, Scott Best, and Cameron Deane break down the key requirements of the (often misunderstood) TCPA while sharing guidance for communicating with customers in 2026 and beyond. Although the episode opened with a review of a Cape May IPA brewed on the southern tip of New Jersey, the real substance of the webinar was the team’s breakdown of the TCPA rules and the costly consequences of noncompliance.
In Compliance
Final thoughts “Organizations should regularly review their dialing technology, consent processes, opt out procedures, and documentation practices to protect themselves and strengthen customer relationships.” If you have more questions or need guidance related to TCPA compliance, reach out to Andrew, Cameron, or Scott any time.
In Compliance
2. Call timing and identification rules are simple, but easy to violate “The TCPA restricts calls to between 8:00 a.m. and 9:00 p.m. in the recipient’s time zone. This can cause unintended violations when mobile numbers don't reflect where a customer currently lives.” Additionally, every call must include: