Telemarketing Regulation: National and State Do Not Call ...

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1. Introduction “Today, it is axiomatic that telemarketers in the United States generally are not permitted to place outgoing telemarketing calls to phone numbers on the National Do Not Call List, unless an exception applies.” The development and implementation of the National Do Not Call List was not straightforward. No single law creates the list. Instead, it developed from a combination of statute and regulations over time, as Congress and the federal agencies tasked with the responsibility of regulating telemarketing developed strategies to better alleviate perceived consumer harm. This report will outline the laws underpinning the National Do Not Call List, describe the regulations implementing the list, answer some of the most frequently asked questions related to the list, and discuss the possible penalties for violating the rules. The report will also briefly discuss some of the ways the various states have implemented their own do not call lists.

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