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The Telephone Consumer Protection Act: Your rights ...
consumer-action.org
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(Note: Under the TCPA, you are considered to have an "established business relationship" with a company if you've done business with them within the last 18 months or made an inquiry within the last three months. An inquiry could be any instance where you actively reached out to the company, expressing interest in their products or services.) “Callers have to comply with regulations at every level (federal, state and local).” The TCPA and debt collectors
In Compliance
The original law was passed in 1991, but amendments to the TCPA rules over the years have addressed changes in technology and expanded protections. Today, the TCPA: “Prohibits auto-dialed marketing calls and texts (those made using an auto-dialer system) and prerecorded messages (robocalls, including AI-generated voices) to cell phones unless the consumer has given the caller prior express written consent to contact them this way.” Prohibits sending unsolicited fax advertisements without express written consent.