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Update Contacts with Email Opt-Out Configurations - Gainsight Inc.
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Create First Dataset “This dataset is created on the Email Logs object and determines if a customer has opted out of emails.” To create the first dataset:
The second dataset is created on the Personobject and fetches the list of customers who have external ID. “The third dataset is created on the Opt-Out Email object which determines the category of mail for which the contact has opted-out.” The Load to SFDC Objects action type is used to load this data to the Contact object.