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Outbound call recording

support.callrail.com

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Every place a page here uses this source, in the order the words come in it.

  1. Turn on call recording for all outbound calls “This will allow users to record outbound calls.” Select theAccount iconin the top left, then chooseAccount Settings.

    In Call recording tools

  2. Select Update Account to save your changes. “Users can then tap the "Record call" box/toggle in the dialer to turn on recording for individual calls.” Record calls on a call-by-call basis

    In Call recording tools

  3. Updated April 17, 2026 18:02 “Once this feature is enabled, you can replay recorded calls from your call log after a call has ended.” Getting started

    In Call recording tools

  4. Updated April 17, 2026 18:02 “It's a great way to capture and analyze conversations with leads, classify your interactions for reporting purposes, and train your sales and customer service teams using real examples.” Getting started

    In Call recording tools

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