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How to Handle 11 Common Cold Call Objections SDRs Face
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1) “I’m Not Interested.” ““Do you think I can touch base with you sometime later? Do you think your priorities would change?”” Nikita Solberg ofDeel tries to disarm the prospect by saying: “I get that being sold to is super uncomfortable but I wanted to reach out because…” and provide a value statement to say why they specifically reached out to them. This could allay the prospect’s concerns, and establish a connection.
Nanditha Menon fromG2 would reply to this objection like this: “Do you think I can touch base with you sometime later? Do you think your priorities would change?” Asking for a better time would give the prospect more time to think, and they might give an alternative time and date. “Nikita Solberg ofDeel tries to disarm the prospect by saying: “I get that being sold to is super uncomfortable but I wanted to reach out because…” and provide a value statement to say why they specifically reached out to them.” Joel Thomas fromAlmabase replies with “Was I way off?” or “Is this a timing issue?” to uncover the prospect’s concerns, and practices active listening to take the conversation further.
1) “I’m Not Interested.” “Asking for a better time would give the prospect more time to think, and they might give an alternative time and date.” Nikita Solberg ofDeel tries to disarm the prospect by saying: “I get that being sold to is super uncomfortable but I wanted to reach out because…” and provide a value statement to say why they specifically reached out to them. This could allay the prospect’s concerns, and establish a connection.
1) “I’m Not Interested.” ““Do you think I can touch base with you sometime later? Do you think your priorities would change?”” Nikita Solberg ofDeel tries to disarm the prospect by saying: “I get that being sold to is super uncomfortable but I wanted to reach out because…” and provide a value statement to say why they specifically reached out to them. This could allay the prospect’s concerns, and establish a connection.
Asatta Leggett ofSmart 3rd Party would request them to point her toward the decision maker and then contact the right person. If they do not provide the contact details, she would simply remove them from the email sequence and move on to the next prospect. “Based on her research to see if her product would be a good fit for their use case, she’d go ahead with her sales pitch.” 7) “We’re Comfortable With Our Existing Platform.”
2) “This Is Not the Right Time.” “and reschedules the call. She also ensures persistent follow-ups, as prospects tend to not attend the rescheduled calls.” Nanditha Menon, too, has a straightforward reply: “What is the right time?”or “When do you think we can touch base on this?”
But, in the real world that we’re in, objections are quite normal in the sales process. So, good objection-handling techniques become essential—not optional—for salespeople to book their meetings through cold calling. “Each prospect will have a unique point of view about their needs, according to which their objections would vary. Some might actually be interested in your solution and have a genuine objection that needs your attention. Others might be on the fence about getting a new solution and needs some convincing before they agree to get on a meeting. A few others might not be inclined to purchase a new solution and might pose an objection just to get you off the phone.” So, how can sales professionals handle all kinds of objections?
Nanditha Menon fromG2 would reply to this objection like this: “Do you think I can touch base with you sometime later? Do you think your priorities would change?” Asking for a better time would give the prospect more time to think, and they might give an alternative time and date. “Nikita Solberg ofDeel tries to disarm the prospect by saying: “I get that being sold to is super uncomfortable but I wanted to reach out because…” and provide a value statement to say why they specifically reached out to them.” Joel Thomas fromAlmabase replies with “Was I way off?” or “Is this a timing issue?” to uncover the prospect’s concerns, and practices active listening to take the conversation further.
Nanditha Menon fromG2 would reply to this objection like this: “Do you think I can touch base with you sometime later? Do you think your priorities would change?” Asking for a better time would give the prospect more time to think, and they might give an alternative time and date. “This could allay the prospect’s concerns, and establish a connection.” Joel Thomas fromAlmabase replies with “Was I way off?” or “Is this a timing issue?” to uncover the prospect’s concerns, and practices active listening to take the conversation further.
1) “I’m Not Interested.” “Asking for a better time would give the prospect more time to think, and they might give an alternative time and date.” Nikita Solberg ofDeel tries to disarm the prospect by saying: “I get that being sold to is super uncomfortable but I wanted to reach out because…” and provide a value statement to say why they specifically reached out to them. This could allay the prospect’s concerns, and establish a connection.
1) “I’m Not Interested.” ““Do you think I can touch base with you sometime later? Do you think your priorities would change?”” Nikita Solberg ofDeel tries to disarm the prospect by saying: “I get that being sold to is super uncomfortable but I wanted to reach out because…” and provide a value statement to say why they specifically reached out to them. This could allay the prospect’s concerns, and establish a connection.
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