trigger v2.detail.events.conversation.{id}.outbound does not fire

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Every place a page here uses this source, in the order the words come in it.

1. Hi, “We're doing outbound campaign calls but the workflow is never called.” Is there any particularity for the outbound trigger ? Does it need specific matching criteria to be used ? Do we need specific variables defined as input variables in the workflow ?

   In Multichannel sales engagement platforms

2. Hi, “We're doing outbound campaign calls but the workflow is never called.” Is there any particularity for the outbound trigger ? Does it need specific matching criteria to be used ? Do we need specific variables defined as input variables in the workflow ?

   In Trigger-based messaging

3. Hi, “"topicName": "v2.detail.events.conversation.{id}.outbound", "target": { "type": "Workflow", "id": "2c4665c2-8eb6-4691-a1c5-a987xxxxxxxxx" }, "version": 1, "enabled": true, "matchCriteria": []” Is there any particularity for the outbound trigger ? Does it need specific matching criteria to be used ? Do we need specific variables defined as input variables in the workflow ?

   In Trigger-based messaging

4. Hi, “The workflow exists and is a duplicate of the one used for testing others triggers, so it does work.” Is there any particularity for the outbound trigger ? Does it need specific matching criteria to be used ? Do we need specific variables defined as input variables in the workflow ?

   In Trigger-based messaging

5. Hi, “We're doing outbound campaign calls but the workflow is never called.” Is there any particularity for the outbound trigger ? Does it need specific matching criteria to be used ? Do we need specific variables defined as input variables in the workflow ?

   In Workflow automation