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The 3-Point Framework To Overcome Cold Call Objections - Gong

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  1. But what about skipping the whole cold call objection game entirely? Remember: Cold calls are a beast of their own. Standard objection handling techniques don’t apply. You have limited time, or the call is done. Cold call objection handling Pro Tip: State your full name and company

    In Calling

  2. One wrong move and it’s Game Over. That type of CTA is called an “open-ended CTA” — you ask for a meeting but don’t toss out an exact date or time. Another common CTA is the “specific CTA.” As it sounds, this one is asking for a meeting using a specific date and time (“Are you available to meet on Tuesday at 4 PM PT?”) There is a time and a place for open-ended and specific CTAs — just not in cold calls.

    In Meeting-setting asks

  3. Give them what they need! Instead of simply steamrolling through their objection, own it. Validate it. Fall on your sword and acknowledge their objection. Or

    In Objection response frameworks

  4. Bonus: We’ll also 4 cold calling tips to avoid cold call objections entirely. Step 1: Overcome Cold Call Objections by Validating Their Objection People need validation. They need to be heard and listened to.

    In Phone objection handling

  5. Your job is to uncover clues that will help to keep this call alive and flowing. Finishing with questions like: “When is a better time for you?”

    In Phone objection handling