Outbound Wiki

Article

What do I do if my calls are being marked as SPAM or ...

support.phone.com

Open at publisher

Quoted on this wiki

Every place a page here uses this source, in the order the words come in it.

  1. If you use Configure to manage  your account: Log in to Configure.Phone.com with your administrative credentials. Click on theCompany option in the left menu.

    In Caller ID reputation and spam labeling

  2. Log in to Configure.Phone.com with your administrative credentials. Click on theCompany option in the left menu. Scroll to the Caller ID Namefield and make sure it is populated.

    In Caller ID reputation and spam labeling

  3. Click on theCompany option in the left menu. Scroll to the Caller ID Namefield and make sure it is populated. If you use Control Panel to manage your account:

    In Caller ID reputation and spam labeling

  4. When their own analytics indicate potentially unwanted traffic, carriers may respond by blocking calls or inserting “Spam Likely”, “Telemarketer”, “Fraud Likely”, or other similar labels to display on the handset. Unfortunately, there is very little Phone.com can do because we can't control how the carriers and other providers display caller ID information to their own customers.

    In Caller ID reputation and spam labeling

  5. Unfortunately, there is very little Phone.com can do because we can't control how the carriers and other providers display caller ID information to their own customers. The good news is that there are some things you can do to validate your number. Set Caller ID Name

    In Caller ID reputation and spam labeling