Article
Slack vs Discord vs Discourse: The best tool for your ...
dev.to
Quoted on this wiki
Every place a page here uses this source, in the order the words come in it.
Now is a great time to build a community online, and there’s no shortage of really great tools to help. “But despite the many options, there’s no single tool to rule them all. There are just too many variables, including community size, engagement model, the size and capabilities of the team building the community, and more.” While there’s no silver bullet for building and growing a community online, there are a few key questions to consider that will help guide your tooling decisions and your Developer Relationsstrategy.
You don’t care that only the last 10,000 messages are retained (on free plans). “You and your community members already use Slack for work.” But keep in mind:
You want to take advantage of Slack’s large library of integrations, bots (limited to 10 on free plans), or use their no-code workflow builder (only paid plans). “You want threaded conversations in your realtime chat.” You don’t care that only the last 10,000 messages are retained (on free plans).
Use Discord if… “You need realtime chat with advanced permissions and moderation.” You need unlimited message history.
You need realtime chat with advanced permissions and moderation. “You need unlimited message history.” Making users sign up for yet-another-Slack group is a concern.
You need unlimited message history. “Making users sign up for yet-another-Slack group is a concern.” Integrations and bots are less important.
But despite the many options, there’s no single tool to rule them all. There are just too many variables, including community size, engagement model, the size and capabilities of the team building the community, and more. “While there’s no silver bullet for building and growing a community online, there are a few key questions to consider that will help guide your tooling decisions and your Developer Relationsstrategy.” In this article, we’ll discuss the key factors to consider when choosing a community platform, compare the three most popular options, and make recommendations based on a few different community scenarios.
Slack paid plans start at $8 per user per month. Every community we’re aware of uses the free plan. Compare Slack pricing plans here. “Slack offers no real tooling for moderation. It’s specifically designed for workplaces, and they don’t appear interested in building features for moderation.” Use Discord if…
Quotes are verbatim and belong to their publishers. Where a quote has been translated, the original wording is kept below it.