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Slack vs Discord vs Discourse: The best tool for your ...
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Champions “In this engagement model, community members share knowledge and insights about a common tool or technology, with an emphasis on leveling-up one’s expertise and experience. Members often teach each other through demos and examples, driving further participation from other community members.” Examples include company-specific communities, like the Roam Research Slack group, where members share custom CSS and browser extensions as well as how-to videos to share their knowledge and help others excel.
You don’t care that only the last 10,000 messages are retained (on free plans). “You and your community members already use Slack for work.” But keep in mind:
You want to take advantage of Slack’s large library of integrations, bots (limited to 10 on free plans), or use their no-code workflow builder (only paid plans). “You want threaded conversations in your realtime chat.” You don’t care that only the last 10,000 messages are retained (on free plans).
Use Discord if… “You need realtime chat with advanced permissions and moderation.” You need unlimited message history.
You need realtime chat with advanced permissions and moderation. “You need unlimited message history.” Making users sign up for yet-another-Slack group is a concern.
You need unlimited message history. “Making users sign up for yet-another-Slack group is a concern.” Integrations and bots are less important.
Integrations and bots are less important. “Your community won’t mind the casual gamer-centric aesthetic.” But keep in mind…
But keep in mind: “On the free plan, Slack only retains the most recent 10,000 messages, which means they automatically archive messages above that threshold.” Slack paid plans start at $8 per user per month. Every community we’re aware of uses the free plan. Compare Slack pricing plans here.