Outbound Dashboard | SalesHive Help Center

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Every place a page here uses this source, in the order the words come in it.

1. Review the Overview tab Overview shows meetings booked, held and upcoming meetings, warm leads, information requests, outreach efficiency, weekly activity, meeting goals, the meeting desk, active programs, pipeline analysis, and the activity summary when data is available. “Use Calling to review Calls made, Overall answer rate, Human or target pickup rate, Qualified conversation rate, Speed to talk, Meetings from calls, cumulative call depth, and available caller-ID or destination scorecards.” Read an efficiency definition Hover or focus the help icon beside an Outreach efficiency label. The plain-language definition appears inside the metric card and wraps to keep the full wording readable.

   In Call dispositions and analytics

2. Overview “Qualified Conversation is the client-performance metric and includes Referral, Not Interested, and Unqualified.” How to use this page

   In Call dispositions and analytics

3. No. Call depth is cumulative across all active, non-trashed contacts for the selected client. The 7-day, 30-day, 90-day, Custom, and 12-week controls still govern the time-based dashboard metrics and trends. “Call coverage is the share with at least one call, and the average uses contacted leads only.” It shows up to ten active contacts, highest cumulative call count first, with the most recently contacted record first when counts match. Select a row to open Contact Detail.

   In Call dispositions and analytics

4. Speed to talk requires exact live samples from the browser answer signal through two consecutive audible remote-media samples. Historical calls are not assigned an estimate, so the card says Tracking now until measured calls exist. “Caller-ID rows compare answer funnel rates with Voice Insights evidence such as post-dial delay, SIP responses, blocked calls, silence, short calls, and branding when available.” Pending means the latest Voice Insights or phone-number report has not supplied that measure yet. Not tested means the current caller ID has no applicable branding experiment result.

   In Caller ID reputation and spam labeling