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How to Nail a Sales Role-Play with Examples

aaronwallis.co.uk

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  1. The Semi-Close– also known as the 'soft close' or 'mini close' is a technique used to gauge a prospect's interest and commitment level before making a final, direct request for the sale.  It helps move the prospect along the sales pipeline without the immediate pressure of a hard binary, "yes-or-no" ultimatum.  Going back to the mobile phone shop: "So, how does it sound to you?". If positive,"I appreciate it's an extra £2 per month, but do you agree that it's worth the small supplement per month?" “Never get defensive.” Go Back to the Semi Close "so, we can either look at the iPhone 17 at £67 per month or the Samsung 22 Pro is under £65 and has a pretty similar camera spec.  Would you like me to go through this handset with you?"

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