Podcast episode
Tonality in Sales | Jeremy Miner | 30MPC Hall of Fame
30 Minutes to President's Club27 Jan 202536 min
Description
ACTIONABLE TAKEAWAYS: Facial Expressions Control Tone: Your facial expressions influence your tone. For example, leaning in creates a concerned tone, while tilting your chin up can convey curiosity. Slow Down Your Questions: Asking questions too quickly leads to poor answers. Slow down the second half of your question to give prospects time to think and respond meaningfully. Master the Five Types of Tone: Use different tones—curious, confused, concerned, challenging, and playful—to guide conversations and elicit the right responses. Challenge Prospects with a Direct Tone: A challenging tone helps push prospects to take action, especially when addressing tough issues like low-quality leads. JEREMY'S PATH TO PRESIDENT'S CLUB: Founder @ 7th Level VP of Sales @ Pinnacle Security RESOURCES DISCUSSED: Join our weekly newsletter Things you can steal 30MPC Training: 30mpc.com/training
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ago, thousands of years ago. I don't know when that was. We'll find out one day. But it's that survival part of our brain that when we feel like somebody is trying to sell us something, we instantly, like our guard goes up and we're trying to protect ourselves, right? We used to be a paper-toothed tiger. Now we're trying to protect ourselves from marketers and salespeople because we're sold to all the time, okay? “So if I come across with more of a familiar tone, and what I also learned how to do, I'll” actually show you guys this. Let me grab a piece of paper. I actually learned how to do this when I was cold calling about a month in with my B2B career. And I was just shuffling through some papers when I was just calling a random lead, and I noticed that the person, they're just listening the whole time. And I'm like, what is that? So I just started doing that, shuffling papers.
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