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Manage Suppression Lists - Genesys Documentation
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When you go to the Compliance menu and select the Contact Suppression Lists page, you'll see a list of all available suppression lists and their associated details, as follows: “Indicates the amount of time for which the entries in the Suppression list should be maintained.” If you want to view the details of an individual suppression list, click the box next to its name and select the Edit icon from the Actions menu.
The following options are available: “Indicate when the suppression list should expire.” Retention Indicates the amount of time for which the entries in the Suppression list should be maintained. A Retention period is mandatory. If a Retention period is not selected, Permanent is selected by default.
The following options are available: “Click Never to keep the suppression list indefinitely.” Retention Indicates the amount of time for which the entries in the Suppression list should be maintained. A Retention period is mandatory. If a Retention period is not selected, Permanent is selected by default.
When you go to the Compliance menu and select the Contact Suppression Lists page, you'll see a list of all available suppression lists and their associated details, as follows: “Indicates the channel (voice, SMS, or Email) that the suppression lists applies to.” If you want to view the details of an individual suppression list, click the box next to its name and select the Edit icon from the Actions menu.
When you go to the Compliance menu and select the Contact Suppression Lists page, you'll see a list of all available suppression lists and their associated details, as follows: “The number of campaigns to which the suppression list is associated.” If you want to view the details of an individual suppression list, click the box next to its name and select the Edit icon from the Actions menu.
When you go to the Compliance menu and select the Contact Suppression Lists page, you'll see a list of all available suppression lists and their associated details, as follows: “Indicates if the suppression list is mandatory or optional.” If you want to view the details of an individual suppression list, click the box next to its name and select the Edit icon from the Actions menu.
When you go to the Compliance menu and select the Contact Suppression Lists page, you'll see a list of all available suppression lists and their associated details, as follows: “Indicates the length of time that the suppression list remains active.” If you want to view the details of an individual suppression list, click the box next to its name and select the Edit icon from the Actions menu.
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