How to pause and resume a lead in a campaign

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1. Step 2: Pause the lead “In the lead’s campaign card, click the three-dot menu (⋮) and select Pause campaign.” Step 3: Confirm the pause

   In Campaign timing and flighting

2. Step 5: Resume the lead “In the lead’s campaign card, click the three-dot menu (⋮) and select Resume campaign.” ✅ Verify: The lead continues from the same position in the sequence.

   In Campaign timing and flighting

3. Campaign automation settings now give you more control over what happens after a lead takes action. Instead of relying on one fixed behavior, you can choose whether a lead should continue, pause, or end when they click a link, reply, or book a meeting. “This is especially useful when a reply doesn't mean the sequence should end completely.” Before You Start

   In Reply-based branching

4. Why This Matters “Instead of relying on one fixed behavior, you can choose whether a lead should continue, pause, or end when they click a link, reply, or book a meeting.” This is especially useful when a reply doesn't mean the sequence should end completely. For example, if a lead answers with something like "Thanks" or another non-actionable reply, you can pause them, review the context, and later resume the sequence if it still makes sense.

   In Sequence pause and resume

5. Pause vs. End vs. Skip difference: “You can manually pause leads from the Lead list, and you can also configure campaign Automation settings to decide whether leads should continue, pause, or end automatically after specific actions.” Step-by-Step Guide

   In Sequence pause and resume

6. Campaign automation settings now give you more control over what happens after a lead takes action. Instead of relying on one fixed behavior, you can choose whether a lead should continue, pause, or end when they click a link, reply, or book a meeting. “For example, if a lead answers with something like "Thanks" or another non-actionable reply, you can pause them, review the context, and later resume the sequence if it still makes sense.” Before You Start

   In Sequence pause and resume

7. TL;DR “Paused leads keep their place in the sequence and can be resumed later if the campaign is still relevant.” Who Should Use This

   In Sequence pause and resume

8. Campaign automation settings now give you more control over what happens after a lead takes action. Instead of relying on one fixed behavior, you can choose whether a lead should continue, pause, or end when they click a link, reply, or book a meeting. “For example, if a lead answers with something like "Thanks" or another non-actionable reply, you can pause them, review the context, and later resume the sequence if it still makes sense.” Before You Start

   In Stopping, branching and re-entry