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How to pause and resume a lead in a campaign
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Campaign automation settings now give you more control over what happens after a lead takes action. Instead of relying on one fixed behavior, you can choose whether a lead should continue, pause, or end when they click a link, reply, or book a meeting. “This is especially useful when a reply doesn't mean the sequence should end completely.” Before You Start
Why This Matters “Instead of relying on one fixed behavior, you can choose whether a lead should continue, pause, or end when they click a link, reply, or book a meeting.” This is especially useful when a reply doesn't mean the sequence should end completely. For example, if a lead answers with something like "Thanks" or another non-actionable reply, you can pause them, review the context, and later resume the sequence if it still makes sense.
Pause vs. End vs. Skip difference: “You can manually pause leads from the Lead list, and you can also configure campaign Automation settings to decide whether leads should continue, pause, or end automatically after specific actions.” Step-by-Step Guide
Campaign automation settings now give you more control over what happens after a lead takes action. Instead of relying on one fixed behavior, you can choose whether a lead should continue, pause, or end when they click a link, reply, or book a meeting. “For example, if a lead answers with something like "Thanks" or another non-actionable reply, you can pause them, review the context, and later resume the sequence if it still makes sense.” Before You Start
TL;DR “Paused leads keep their place in the sequence and can be resumed later if the campaign is still relevant.” Who Should Use This
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