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B2B Sales Playbook Template [Copy for Your Team]

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  1. What is a Sales Playbook, and why is it important to have? “A sales playbook is a collection of strategies, processes, resources, and messaging given to your sales team.” Here is a list of common things a sales playbook can have.

    In Partner sales playbooks

  2. What is a Sales Playbook, and why is it important to have? “A sales playbook should provide clarity about the company, sales process, and messaging for the success of closing deals at scale.” Here is a list of common things a sales playbook can have.

    In Partner sales playbooks

  3. How to create a Sales Playbook “Because of this,  your playbook will also be unique and mirror your business operations.” With the playbook being the foundation of your sales team operations, it is important to ensure the information outlined in the playbook is up to date and accurate. If needed, involve stakeholders from other departments to ensure the validity of the content.

    In Partner sales playbooks

  4. At the bare minimum, it should address the following questions: “What does your company do?” What is the industry and where does your company fit?

    In Partner sales playbooks

  5. What does your company do? “What is the industry and where does your company fit?” Mission & values of the company.

    In Partner sales playbooks

  6. What is the industry and where does your company fit? “Mission & values of the company.” What is the long-term strategy/vision of your company?

    In Partner sales playbooks

  7. Mission & values of the company. “What is the long-term strategy/vision of your company?” Organization

    In Partner sales playbooks

  8. Sales operational process. “User personas & challenges.” The above information is designed to help sales reps both acclimate quickly to their roles as well as have a clear set of guidelines to follows when they need it. While managers may have open-door policies to help reps succeed, the sales playbook keeps the basics  readily available for the sales team as well as any stakeholders working in conjunction.

    In Partner sales playbooks

  9. Section 2: Industry “Selling in one industry can  be different than another.” This section should include the following information:

    In Partner sales playbooks

  10. Section 2: Industry “This section is intended to educate your team on the market, customers, and challenges they experience.” This section should include the following information:

    In Partner sales playbooks

  11. This section should include the following information: “Industry Overview, trends/movement within the industry” Good to know industry terminologies

    In Partner sales playbooks

  12. This part is to show the current organizational structure and reporting within the company. The importance here is showing how the sales team fits within the overall structure of the company. This should not be a detailed org chart like you would find in your HR system. “This should be a simple, high-level overview that  provides a functional organizational chart with one name who represents each function.” The section of the organizational chart you should have the most detail on is the one of the sales team. This should explain job functions, roles, and relationships. This is also the place to outline the general responsibilities for each role, to better understand who’s doing what and who reports to whom.

    In Partner sales playbooks

  13. This part is to show the current organizational structure and reporting within the company. The importance here is showing how the sales team fits within the overall structure of the company. This should not be a detailed org chart like you would find in your HR system. “This allows the reader to know who to look for if they need assistance.” The section of the organizational chart you should have the most detail on is the one of the sales team. This should explain job functions, roles, and relationships. This is also the place to outline the general responsibilities for each role, to better understand who’s doing what and who reports to whom.

    In Partner sales playbooks

  14. This should be a simple, high-level overview that  provides a functional organizational chart with one name who represents each function. This allows the reader to know who to look for if they need assistance. “The section of the organizational chart you should have the most detail on is the one of the sales team.” Communication with managers

    In Partner sales playbooks

  15. This should be a simple, high-level overview that  provides a functional organizational chart with one name who represents each function. This allows the reader to know who to look for if they need assistance. “This should explain job functions, roles, and relationships.” Communication with managers

    In Partner sales playbooks

  16. This should be a simple, high-level overview that  provides a functional organizational chart with one name who represents each function. This allows the reader to know who to look for if they need assistance. “This is also the place to outline the general responsibilities for each role, to better understand who’s doing what and who reports to whom.” Communication with managers

    In Partner sales playbooks

  17. E-Book/PDF Playbook - This is a non-print version of the physical handbook. They are similar to that of a physical playbook with the advantage of being easier to distribute. “Digital playbook - An online-based playbook that you can easily edit, collaborate, and interact with in  real-time.” Software playbooks - There are some softwares that allow you to build out a playbook within them, typically in the form of a wiki. Be carful though, sometimes the term “playbook” is used by SaaS companies to describe a feature of their tool. This feature might not be what you are looking for in a playbook, just a name to illustrate the features ability to help with sales consistency.

    In Partner sales playbooks

  18. E-Book/PDF Playbook - This is a non-print version of the physical handbook. They are similar to that of a physical playbook with the advantage of being easier to distribute. “This format is easy to distribute, easy to update, and quick to access.” Software playbooks - There are some softwares that allow you to build out a playbook within them, typically in the form of a wiki. Be carful though, sometimes the term “playbook” is used by SaaS companies to describe a feature of their tool. This feature might not be what you are looking for in a playbook, just a name to illustrate the features ability to help with sales consistency.

    In Partner sales playbooks

  19. E-Book/PDF Playbook - This is a non-print version of the physical handbook. They are similar to that of a physical playbook with the advantage of being easier to distribute. “Another advantage is you can include  links within the playbooks that direct users to other resources such as process diagrams, metrics dashboards, blog content, etc.” Software playbooks - There are some softwares that allow you to build out a playbook within them, typically in the form of a wiki. Be carful though, sometimes the term “playbook” is used by SaaS companies to describe a feature of their tool. This feature might not be what you are looking for in a playbook, just a name to illustrate the features ability to help with sales consistency.

    In Partner sales playbooks

  20. Inconsistency in the sales operation within your team. “Confusion on what to track or how to track sales metrics.” A group of new hires that aren’t ramping up fast enough.

    In Partner sales playbooks

  21. User personas & challenges. “the sales playbook keeps the basics  readily available for the sales team as well as any stakeholders working in conjunction.” The playbook will serve as the central communication blueprint of your sales operations throughout your entire team. From new hires to seasoned pros, your sales playbook will keep everyone on the same page.

    In Partner sales playbooks

  22. Every company is unique (product, customer, industry, operations) and so are its process and metrics. Because of this,  your playbook will also be unique and mirror your business operations. In the next few sections, we will address the important sections that should be included in every playbook. “If needed, involve stakeholders from other departments to ensure the validity of the content.” When planning the playbook, keep in mind that our audiences may change over time, so we should be inclusive of all contents that are beneficial to everyone, from the current sales team, new hires, marketing teams, and even for other departments to reference. Transparency in information is what makes your team’s overall operations more productive.

    In Partner sales playbooks

  23. If you run a sales team or are about to, you may know that things can sometimes get out of whack. “You may have good training, a great team, and a solid process but that can all go awry without the right implementation” Maybe there is...

    In Partner sales playbooks

  24. Digital playbook - An online-based playbook that you can easily edit, collaborate, and interact with in  real-time. This format is easy to distribute, easy to update, and quick to access. Another advantage is you can include  links within the playbooks that direct users to other resources such as process diagrams, metrics dashboards, blog content, etc. “This feature might not be what you are looking for in a playbook, just a name to illustrate the features ability to help with sales consistency.” How to create a Sales Playbook

    In Partner sales playbooks

  25. Organization “This should not be a detailed org chart like you would find in your HR system.” This should be a simple, high-level overview that  provides a functional organizational chart with one name who represents each function. This allows the reader to know who to look for if they need assistance.

    In Partner sales playbooks

  26. Every company is unique (product, customer, industry, operations) and so are its process and metrics. Because of this,  your playbook will also be unique and mirror your business operations. In the next few sections, we will address the important sections that should be included in every playbook. “With the playbook being the foundation of your sales team operations, it is important to ensure the information outlined in the playbook is up to date and accurate.” When planning the playbook, keep in mind that our audiences may change over time, so we should be inclusive of all contents that are beneficial to everyone, from the current sales team, new hires, marketing teams, and even for other departments to reference. Transparency in information is what makes your team’s overall operations more productive.

    In Partner sales playbooks

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