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Enable outbound campaigns and Customer Profiles
docs.aws.amazon.com
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After successfully upgrading an outbound campaign, the KMS (AWS Key Management Service) key that was previously selected for the campaign will be displayed. “In the Connect Customer Email console, you can set up and configure your email domain, including verifying the domain, creating email addresses, and managing email sending and receiving settings.” Choose Manage SMS to be directed to the Amazon End User Messaging console. In the End User Messaging console, you can configure and set up SMS phone numbers for your application, including purchasing numbers, managing sender IDs, and configuring SMS messaging settings.
Choose Outbound campaigns in the left navigation pane. “If you are setting up outbound campaigns for the first time, you will see an Enable button.” Choose Enable to go to the KMS configuration page for outbound campaigns. Note The KMS configuration will only be used for the outbound campaigns configuration and the KMS key cannot be updated after it is created.
To enable total limits permissions, you can navigate to the Connect Customer admin website and under Outbound campaigns, choose Upgrade permission. “An Outbound campaign can only be associated to one customer profile or one knowledge base at a time.”
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