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8 Sales Role Play Exercises to Prepare Your Team for the ...
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Variations: “Encourage peer coaching during these brawls, and even to add a competitive twist by rewarding points and prizes to reps who can successfully correct the call.” Have a different rep take over after the call is played and handle it in their way.
It’s time to role-play! Typically, role-plays are conducted between rep and rep, or rep and manager. In either scenario, the player in the buyer’s seat has to lay down the team-member hat and put on the buyer hat. “Even the most accomplished salesperson or sales leader has been a customer at some point. Use this experience to become the customer for your training partner.” Truly consider the persona and scenario you are working within.
Even the most accomplished salesperson or sales leader has been a customer at some point. Use this experience to become the customer for your training partner. “Truly consider the persona and scenario you are working within.” Think of the daily challenges faced by the persona/role, what is important to their business, and how they may react to this particular call.