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The Perfect Outbound Sequence Template | Sales Newsletter

30 Minutes to President's Club

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  1. 4: Email Templates: Get The Truth Because there are often people who are on the fringe of replying, but they keep saying “I’ll handle this at some other point.” My approach to a break-up is to give them a reason to tell me they’re not interested. In other words, I’m telling them “if you don’t want me to email you anymore… just say it!” The 1st email in this theme simply asks for a yes or no, the 2nd email draws extra replies by letting them know that you’ll be reaching back out in 30 days (so if they don’t want to hear from us again, just let us know).‍

    In Breakup emails

  2. Break-up emails are controversial, but they work. Why? Because there are often people who are on the fringe of replying, but they keep saying “I’ll handle this at some other point.” The break-up email creates a sense of loss aversion by letting them know that this will be their last reminder. In other words, I’m telling them “if you don’t want me to email you anymore… just say it!” Avoid unprofessional breakup emails. There are obnoxious cheeky emails like the 1-2-3 email that says “are you [1] interested [2] not interested or [3] stuck under a rock!?” – these not only get you the wrong types of replies, they tend to lower your professional status. If there’s an email from an angry prospect that got forwarded to me as a VP of Sales, it usually looked like this.

    In Breakup emails

  3. My approach to a break-up is to give them a reason to tell me they’re not interested. In other words, I’m telling them “if you don’t want me to email you anymore… just say it!” The 1st email in this theme simply asks for a yes or no, the 2nd email draws extra replies by letting them know that you’ll be reaching back out in 30 days (so if they don’t want to hear from us again, just let us know).‍ Avoid unprofessional breakup emails. 5: LinkedIn Templates

    In Breakup emails

  4. 10-14 touches over 30 days: It takes time to break into a good account. Thoughtful outreach over a month lets you surface multiple problems, demonstrate persistence, and take multiple shots at connecting over email/phone/linkedin in case you don’t catch ‘em the first time. But spreading those across channels "buys you" more touchpoints and doubles your email reply rate by drawing attention back to your emails (Gong data referenced in our book). Sell one thing at a time: Don't sell everything in one email. That leads to long emails that get deleted. Start with the biggest problem to draw out the first batch of replies. Then move to the next. Then if neither worked, just try to get a response.

    In Cadence design

  5. Use multi-channel to stuff in more touches and double your email replies: Sending 14 emails on 1 channel is obnoxious. But spreading those across channels "buys you" more touchpoints and doubles your email reply rate by drawing attention back to your emails (Gong data referenced in our book). Start with the biggest problem to draw out the first batch of replies. Then move to the next. Then if neither worked, just try to get a response. Change themes and subject lines to grab attention: Bubble-up emails should always reply to the previous email in the thread. But every time you change themes, change the subject line to catch their attention again.

    In Cadence design

  6. Use multi-channel to stuff in more touches and double your email replies: Sending 14 emails on 1 channel is obnoxious. But spreading those across channels "buys you" more touchpoints and doubles your email reply rate by drawing attention back to your emails (Gong data referenced in our book). Sell one thing at a time: Don't sell everything in one email. That leads to long emails that get deleted. Change themes and subject lines to grab attention: Bubble-up emails should always reply to the previous email in the thread. But every time you change themes, change the subject line to catch their attention again.

    In Cadence design

  7. Sell one thing at a time: Don't sell everything in one email. That leads to long emails that get deleted. Start with the biggest problem to draw out the first batch of replies. Then move to the next. Then if neither worked, just try to get a response. Bubble-up emails should always reply to the previous email in the thread. Abide by the law of diminishing returns: I phase out LinkedIn by the 2nd theme and cold calling by the 3rd theme to redirect those efforts on fresh prospects who are more likely to pick up.

    In Cadence design

  8. There are 5 core principles that make this a great sequence: 10-14 touches over 30 days: It takes time to break into a good account. Thoughtful outreach over a month lets you surface multiple problems, demonstrate persistence, and take multiple shots at connecting over email/phone/linkedin in case you don’t catch ‘em the first time. Use multi-channel to stuff in more touches and double your email replies: Sending 14 emails on 1 channel is obnoxious. But spreading those across channels "buys you" more touchpoints and doubles your email reply rate by drawing attention back to your emails (Gong data referenced in our book).

    In Cadence design

  9. 10-14 touches over 30 days: It takes time to break into a good account. Thoughtful outreach over a month lets you surface multiple problems, demonstrate persistence, and take multiple shots at connecting over email/phone/linkedin in case you don’t catch ‘em the first time. Sending 14 emails on 1 channel is obnoxious. Sell one thing at a time: Don't sell everything in one email. That leads to long emails that get deleted. Start with the biggest problem to draw out the first batch of replies. Then move to the next. Then if neither worked, just try to get a response.

    In Cadence design

  10. There are 5 core principles that make this a great sequence: 10-14 touches over 30 days: It takes time to break into a good account. Thoughtful outreach over a month lets you surface multiple problems, demonstrate persistence, and take multiple shots at connecting over email/phone/linkedin in case you don’t catch ‘em the first time. Use multi-channel to stuff in more touches and double your email replies: Sending 14 emails on 1 channel is obnoxious. But spreading those across channels "buys you" more touchpoints and doubles your email reply rate by drawing attention back to your emails (Gong data referenced in our book).

    In Cadence exit conditions

  11. 10-14 touches over 30 days: It takes time to break into a good account. Thoughtful outreach over a month lets you surface multiple problems, demonstrate persistence, and take multiple shots at connecting over email/phone/linkedin in case you don’t catch ‘em the first time. Sending 14 emails on 1 channel is obnoxious. Sell one thing at a time: Don't sell everything in one email. That leads to long emails that get deleted. Start with the biggest problem to draw out the first batch of replies. Then move to the next. Then if neither worked, just try to get a response.

    In Cadence exit conditions

  12. 2: Email Templates: The 1st Big Problem Your first email is your best, personalized email. It follows the 3x3 email structure of personalization attached to a problem → one-sentence-solution → interest-based CTA. So use bubble-ups to give that strong opening email 2 more chances to be seen. Avoid over-selling in the bubble-ups. Make it clear that you’re calling them, then point back to the 1st email with a simple “any thoughts?” and you’ll be shocked when the bubble up gets just as many replies as the first one.‍

    In Cold email personalization

  13. There are 5 core principles that make this a great sequence: 10-14 touches over 30 days: It takes time to break into a good account. Thoughtful outreach over a month lets you surface multiple problems, demonstrate persistence, and take multiple shots at connecting over email/phone/linkedin in case you don’t catch ‘em the first time. Use multi-channel to stuff in more touches and double your email replies: Sending 14 emails on 1 channel is obnoxious. But spreading those across channels "buys you" more touchpoints and doubles your email reply rate by drawing attention back to your emails (Gong data referenced in our book).

    In Contact re-entry and recycling

  14. Sell one thing at a time: Don't sell everything in one email. That leads to long emails that get deleted. Start with the biggest problem to draw out the first batch of replies. Then move to the next. Then if neither worked, just try to get a response. But every time you change themes, change the subject line to catch their attention again. Abide by the law of diminishing returns: I phase out LinkedIn by the 2nd theme and cold calling by the 3rd theme to redirect those efforts on fresh prospects who are more likely to pick up.

    In Contact re-entry and recycling

  15. Change themes and subject lines to grab attention: Bubble-up emails should always reply to the previous email in the thread. But every time you change themes, change the subject line to catch their attention again. Abide by the law of diminishing returns: I phase out LinkedIn by the 2nd theme and cold calling by the 3rd theme to redirect those efforts on fresh prospects who are more likely to pick up. Let’s dive into that first bucket of emails.

    In Contact re-entry and recycling

  16. Use multi-channel to stuff in more touches and double your email replies: Sending 14 emails on 1 channel is obnoxious. But spreading those across channels "buys you" more touchpoints and doubles your email reply rate by drawing attention back to your emails (Gong data referenced in our book). Sell one thing at a time: Don't sell everything in one email. That leads to long emails that get deleted. Change themes and subject lines to grab attention: Bubble-up emails should always reply to the previous email in the thread. But every time you change themes, change the subject line to catch their attention again.

    In Contact re-entry and recycling

  17. Use multi-channel to stuff in more touches and double your email replies: Sending 14 emails on 1 channel is obnoxious. But spreading those across channels "buys you" more touchpoints and doubles your email reply rate by drawing attention back to your emails (Gong data referenced in our book). Start with the biggest problem to draw out the first batch of replies. Then move to the next. Then if neither worked, just try to get a response. Change themes and subject lines to grab attention: Bubble-up emails should always reply to the previous email in the thread. But every time you change themes, change the subject line to catch their attention again.

    In Contact re-entry and recycling

  18. Sell one thing at a time: Don't sell everything in one email. That leads to long emails that get deleted. Start with the biggest problem to draw out the first batch of replies. Then move to the next. Then if neither worked, just try to get a response. Bubble-up emails should always reply to the previous email in the thread. Abide by the law of diminishing returns: I phase out LinkedIn by the 2nd theme and cold calling by the 3rd theme to redirect those efforts on fresh prospects who are more likely to pick up.

    In Contact re-entry and recycling

  19. 10-14 touches over 30 days: It takes time to break into a good account. Thoughtful outreach over a month lets you surface multiple problems, demonstrate persistence, and take multiple shots at connecting over email/phone/linkedin in case you don’t catch ‘em the first time. But spreading those across channels "buys you" more touchpoints and doubles your email reply rate by drawing attention back to your emails (Gong data referenced in our book). Sell one thing at a time: Don't sell everything in one email. That leads to long emails that get deleted. Start with the biggest problem to draw out the first batch of replies. Then move to the next. Then if neither worked, just try to get a response.

    In Contact re-entry and recycling

  20. 2: Email Templates: The 1st Big Problem Your first email is your best, personalized email. It follows the 3x3 email structure of personalization attached to a problem → one-sentence-solution → interest-based CTA. So use bubble-ups to give that strong opening email 2 more chances to be seen. Avoid over-selling in the bubble-ups. Make it clear that you’re calling them, then point back to the 1st email with a simple “any thoughts?” and you’ll be shocked when the bubble up gets just as many replies as the first one.‍

    In Contact re-entry and recycling

  21. Your first email is your best, personalized email. It follows the 3x3 email structure of personalization attached to a problem → one-sentence-solution → interest-based CTA. So use bubble-ups to give that strong opening email 2 more chances to be seen. The last bubble up makes it real for the folks on the edge of replying. Instead of just asking “any thoughts” again (aka, being annoying), make it real with a case study or demo video for the folks who are right there, but just need something a bit more tangible. Again, keep it short. The resource augments the 1st email.

    In Contact re-entry and recycling

  22. 10-14 touches over 30 days: It takes time to break into a good account. Thoughtful outreach over a month lets you surface multiple problems, demonstrate persistence, and take multiple shots at connecting over email/phone/linkedin in case you don’t catch ‘em the first time. Sending 14 emails on 1 channel is obnoxious. Sell one thing at a time: Don't sell everything in one email. That leads to long emails that get deleted. Start with the biggest problem to draw out the first batch of replies. Then move to the next. Then if neither worked, just try to get a response.

    In Contact re-entry and recycling

  23. Your first email is your best, personalized email. It follows the 3x3 email structure of personalization attached to a problem → one-sentence-solution → interest-based CTA. Avoid over-selling in the bubble-ups. The last bubble up makes it real for the folks on the edge of replying. Instead of just asking “any thoughts” again (aka, being annoying), make it real with a case study or demo video for the folks who are right there, but just need something a bit more tangible. Again, keep it short. The resource augments the 1st email.

    In Contact re-entry and recycling

  24. So use bubble-ups to give that strong opening email 2 more chances to be seen. Avoid over-selling in the bubble-ups. Make it clear that you’re calling them, then point back to the 1st email with a simple “any thoughts?” and you’ll be shocked when the bubble up gets just as many replies as the first one.‍ Instead of just asking “any thoughts” again (aka, being annoying), make it real with a case study or demo video for the folks who are right there, but just need something a bit more tangible. 3: Email Templates: The 2nd Big Problem

    In Contact re-entry and recycling

  25. (Optional) Send a video: Look familiar? Yep, it’s just like the 3rd email. Make it real. These touches are usually enough to boost the email replies without spending too much time on manual LinkedIn touches. ***

    In Engagement before outreach

  26. 2: Email Templates: The 1st Big Problem Your first email is your best, personalized email. It follows the 3x3 email structure of personalization attached to a problem → one-sentence-solution → interest-based CTA. So use bubble-ups to give that strong opening email 2 more chances to be seen. Avoid over-selling in the bubble-ups. Make it clear that you’re calling them, then point back to the 1st email with a simple “any thoughts?” and you’ll be shocked when the bubble up gets just as many replies as the first one.‍

    In Manual and automated touch allocation

  27. There are 5 core principles that make this a great sequence: 10-14 touches over 30 days: It takes time to break into a good account. Thoughtful outreach over a month lets you surface multiple problems, demonstrate persistence, and take multiple shots at connecting over email/phone/linkedin in case you don’t catch ‘em the first time. Use multi-channel to stuff in more touches and double your email replies: Sending 14 emails on 1 channel is obnoxious. But spreading those across channels "buys you" more touchpoints and doubles your email reply rate by drawing attention back to your emails (Gong data referenced in our book).

    In Manual and automated touch allocation

  28. Change themes and subject lines to grab attention: Bubble-up emails should always reply to the previous email in the thread. But every time you change themes, change the subject line to catch their attention again. Abide by the law of diminishing returns: I phase out LinkedIn by the 2nd theme and cold calling by the 3rd theme to redirect those efforts on fresh prospects who are more likely to pick up. Let’s dive into that first bucket of emails.

    In Manual and automated touch allocation

  29. Your first email is your best, personalized email. It follows the 3x3 email structure of personalization attached to a problem → one-sentence-solution → interest-based CTA. So use bubble-ups to give that strong opening email 2 more chances to be seen. The last bubble up makes it real for the folks on the edge of replying. Instead of just asking “any thoughts” again (aka, being annoying), make it real with a case study or demo video for the folks who are right there, but just need something a bit more tangible. Again, keep it short. The resource augments the 1st email.

    In Manual and automated touch allocation

  30. Sell one thing at a time: Don't sell everything in one email. That leads to long emails that get deleted. Start with the biggest problem to draw out the first batch of replies. Then move to the next. Then if neither worked, just try to get a response. Bubble-up emails should always reply to the previous email in the thread. Abide by the law of diminishing returns: I phase out LinkedIn by the 2nd theme and cold calling by the 3rd theme to redirect those efforts on fresh prospects who are more likely to pick up.

    In Manual and automated touch allocation

  31. Your first email is your best, personalized email. It follows the 3x3 email structure of personalization attached to a problem → one-sentence-solution → interest-based CTA. Avoid over-selling in the bubble-ups. The last bubble up makes it real for the folks on the edge of replying. Instead of just asking “any thoughts” again (aka, being annoying), make it real with a case study or demo video for the folks who are right there, but just need something a bit more tangible. Again, keep it short. The resource augments the 1st email.

    In Manual and automated touch allocation

  32. 10-14 touches over 30 days: It takes time to break into a good account. Thoughtful outreach over a month lets you surface multiple problems, demonstrate persistence, and take multiple shots at connecting over email/phone/linkedin in case you don’t catch ‘em the first time. Sending 14 emails on 1 channel is obnoxious. Sell one thing at a time: Don't sell everything in one email. That leads to long emails that get deleted. Start with the biggest problem to draw out the first batch of replies. Then move to the next. Then if neither worked, just try to get a response.

    In Manual and automated touch allocation

  33. Use multi-channel to stuff in more touches and double your email replies: Sending 14 emails on 1 channel is obnoxious. But spreading those across channels "buys you" more touchpoints and doubles your email reply rate by drawing attention back to your emails (Gong data referenced in our book). Sell one thing at a time: Don't sell everything in one email. That leads to long emails that get deleted. Change themes and subject lines to grab attention: Bubble-up emails should always reply to the previous email in the thread. But every time you change themes, change the subject line to catch their attention again.

    In Manual and automated touch allocation

  34. Sell one thing at a time: Don't sell everything in one email. That leads to long emails that get deleted. Start with the biggest problem to draw out the first batch of replies. Then move to the next. Then if neither worked, just try to get a response. But every time you change themes, change the subject line to catch their attention again. Abide by the law of diminishing returns: I phase out LinkedIn by the 2nd theme and cold calling by the 3rd theme to redirect those efforts on fresh prospects who are more likely to pick up.

    In Manual and automated touch allocation

  35. There are 5 core principles that make this a great sequence: 10-14 touches over 30 days: It takes time to break into a good account. Thoughtful outreach over a month lets you surface multiple problems, demonstrate persistence, and take multiple shots at connecting over email/phone/linkedin in case you don’t catch ‘em the first time. Use multi-channel to stuff in more touches and double your email replies: Sending 14 emails on 1 channel is obnoxious. But spreading those across channels "buys you" more touchpoints and doubles your email reply rate by drawing attention back to your emails (Gong data referenced in our book).

    In Multi-threaded account cadences

  36. 10-14 touches over 30 days: It takes time to break into a good account. Thoughtful outreach over a month lets you surface multiple problems, demonstrate persistence, and take multiple shots at connecting over email/phone/linkedin in case you don’t catch ‘em the first time. But spreading those across channels "buys you" more touchpoints and doubles your email reply rate by drawing attention back to your emails (Gong data referenced in our book). Sell one thing at a time: Don't sell everything in one email. That leads to long emails that get deleted. Start with the biggest problem to draw out the first batch of replies. Then move to the next. Then if neither worked, just try to get a response.

    In Multi-threaded account cadences

  37. Use multi-channel to stuff in more touches and double your email replies: Sending 14 emails on 1 channel is obnoxious. But spreading those across channels "buys you" more touchpoints and doubles your email reply rate by drawing attention back to your emails (Gong data referenced in our book). Sell one thing at a time: Don't sell everything in one email. That leads to long emails that get deleted. Change themes and subject lines to grab attention: Bubble-up emails should always reply to the previous email in the thread. But every time you change themes, change the subject line to catch their attention again.

    In Multi-threaded account cadences

  38. Use multi-channel to stuff in more touches and double your email replies: Sending 14 emails on 1 channel is obnoxious. But spreading those across channels "buys you" more touchpoints and doubles your email reply rate by drawing attention back to your emails (Gong data referenced in our book). Start with the biggest problem to draw out the first batch of replies. Then move to the next. Then if neither worked, just try to get a response. Change themes and subject lines to grab attention: Bubble-up emails should always reply to the previous email in the thread. But every time you change themes, change the subject line to catch their attention again.

    In Multi-threaded account cadences

  39. Sell one thing at a time: Don't sell everything in one email. That leads to long emails that get deleted. Start with the biggest problem to draw out the first batch of replies. Then move to the next. Then if neither worked, just try to get a response. Bubble-up emails should always reply to the previous email in the thread. Abide by the law of diminishing returns: I phase out LinkedIn by the 2nd theme and cold calling by the 3rd theme to redirect those efforts on fresh prospects who are more likely to pick up.

    In Multi-threaded account cadences

  40. 10-14 touches over 30 days: It takes time to break into a good account. Thoughtful outreach over a month lets you surface multiple problems, demonstrate persistence, and take multiple shots at connecting over email/phone/linkedin in case you don’t catch ‘em the first time. Sending 14 emails on 1 channel is obnoxious. Sell one thing at a time: Don't sell everything in one email. That leads to long emails that get deleted. Start with the biggest problem to draw out the first batch of replies. Then move to the next. Then if neither worked, just try to get a response.

    In Multi-threaded account cadences

  41. Use multi-channel to stuff in more touches and double your email replies: Sending 14 emails on 1 channel is obnoxious. But spreading those across channels "buys you" more touchpoints and doubles your email reply rate by drawing attention back to your emails (Gong data referenced in our book). Sell one thing at a time: Don't sell everything in one email. That leads to long emails that get deleted. Change themes and subject lines to grab attention: Bubble-up emails should always reply to the previous email in the thread. But every time you change themes, change the subject line to catch their attention again.

    In Reply-based branching

  42. Use multi-channel to stuff in more touches and double your email replies: Sending 14 emails on 1 channel is obnoxious. But spreading those across channels "buys you" more touchpoints and doubles your email reply rate by drawing attention back to your emails (Gong data referenced in our book). Start with the biggest problem to draw out the first batch of replies. Then move to the next. Then if neither worked, just try to get a response. Change themes and subject lines to grab attention: Bubble-up emails should always reply to the previous email in the thread. But every time you change themes, change the subject line to catch their attention again.

    In Reply-based branching

  43. Sell one thing at a time: Don't sell everything in one email. That leads to long emails that get deleted. Start with the biggest problem to draw out the first batch of replies. Then move to the next. Then if neither worked, just try to get a response. Bubble-up emails should always reply to the previous email in the thread. Abide by the law of diminishing returns: I phase out LinkedIn by the 2nd theme and cold calling by the 3rd theme to redirect those efforts on fresh prospects who are more likely to pick up.

    In Reply-based branching

  44. 10-14 touches over 30 days: It takes time to break into a good account. Thoughtful outreach over a month lets you surface multiple problems, demonstrate persistence, and take multiple shots at connecting over email/phone/linkedin in case you don’t catch ‘em the first time. Sending 14 emails on 1 channel is obnoxious. Sell one thing at a time: Don't sell everything in one email. That leads to long emails that get deleted. Start with the biggest problem to draw out the first batch of replies. Then move to the next. Then if neither worked, just try to get a response.

    In Reply-based branching

  45. If that 1st problem didn’t land, try your next biggest problem.‍ Most sequence tools allow you to personalize future emails upfront, so reuse the personalization trigger in the first email and attach it to your 2nd problem if possible. If this email doesn’t work, draw out some replies by asking if they’re the right person. If they are, they’ll often reply (and also include whether or not they were interested in your last messages). If they aren’t, you’ll save time and be able to move onto others.

    In Scalable personalization

  46. Use multi-channel to stuff in more touches and double your email replies: Sending 14 emails on 1 channel is obnoxious. But spreading those across channels "buys you" more touchpoints and doubles your email reply rate by drawing attention back to your emails (Gong data referenced in our book). Sell one thing at a time: Don't sell everything in one email. That leads to long emails that get deleted. Change themes and subject lines to grab attention: Bubble-up emails should always reply to the previous email in the thread. But every time you change themes, change the subject line to catch their attention again.

    In Segment-specific cadence variants

  47. Use multi-channel to stuff in more touches and double your email replies: Sending 14 emails on 1 channel is obnoxious. But spreading those across channels "buys you" more touchpoints and doubles your email reply rate by drawing attention back to your emails (Gong data referenced in our book). Start with the biggest problem to draw out the first batch of replies. Then move to the next. Then if neither worked, just try to get a response. Change themes and subject lines to grab attention: Bubble-up emails should always reply to the previous email in the thread. But every time you change themes, change the subject line to catch their attention again.

    In Segment-specific cadence variants

  48. There are 5 core principles that make this a great sequence: 10-14 touches over 30 days: It takes time to break into a good account. Thoughtful outreach over a month lets you surface multiple problems, demonstrate persistence, and take multiple shots at connecting over email/phone/linkedin in case you don’t catch ‘em the first time. Use multi-channel to stuff in more touches and double your email replies: Sending 14 emails on 1 channel is obnoxious. But spreading those across channels "buys you" more touchpoints and doubles your email reply rate by drawing attention back to your emails (Gong data referenced in our book).

    In Segment-specific cadence variants

  49. 10-14 touches over 30 days: It takes time to break into a good account. Thoughtful outreach over a month lets you surface multiple problems, demonstrate persistence, and take multiple shots at connecting over email/phone/linkedin in case you don’t catch ‘em the first time. But spreading those across channels "buys you" more touchpoints and doubles your email reply rate by drawing attention back to your emails (Gong data referenced in our book). Sell one thing at a time: Don't sell everything in one email. That leads to long emails that get deleted. Start with the biggest problem to draw out the first batch of replies. Then move to the next. Then if neither worked, just try to get a response.

    In Segment-specific cadence variants

  50. Sell one thing at a time: Don't sell everything in one email. That leads to long emails that get deleted. Start with the biggest problem to draw out the first batch of replies. Then move to the next. Then if neither worked, just try to get a response. Bubble-up emails should always reply to the previous email in the thread. Abide by the law of diminishing returns: I phase out LinkedIn by the 2nd theme and cold calling by the 3rd theme to redirect those efforts on fresh prospects who are more likely to pick up.

    In Segment-specific cadence variants

  51. 10-14 touches over 30 days: It takes time to break into a good account. Thoughtful outreach over a month lets you surface multiple problems, demonstrate persistence, and take multiple shots at connecting over email/phone/linkedin in case you don’t catch ‘em the first time. Sending 14 emails on 1 channel is obnoxious. Sell one thing at a time: Don't sell everything in one email. That leads to long emails that get deleted. Start with the biggest problem to draw out the first batch of replies. Then move to the next. Then if neither worked, just try to get a response.

    In Segment-specific cadence variants

  52. There are 5 core principles that make this a great sequence: 10-14 touches over 30 days: It takes time to break into a good account. Thoughtful outreach over a month lets you surface multiple problems, demonstrate persistence, and take multiple shots at connecting over email/phone/linkedin in case you don’t catch ‘em the first time. Use multi-channel to stuff in more touches and double your email replies: Sending 14 emails on 1 channel is obnoxious. But spreading those across channels "buys you" more touchpoints and doubles your email reply rate by drawing attention back to your emails (Gong data referenced in our book).

    In Stopping, branching and re-entry

  53. Use multi-channel to stuff in more touches and double your email replies: Sending 14 emails on 1 channel is obnoxious. But spreading those across channels "buys you" more touchpoints and doubles your email reply rate by drawing attention back to your emails (Gong data referenced in our book). Start with the biggest problem to draw out the first batch of replies. Then move to the next. Then if neither worked, just try to get a response. Change themes and subject lines to grab attention: Bubble-up emails should always reply to the previous email in the thread. But every time you change themes, change the subject line to catch their attention again.

    In Stopping, branching and re-entry

  54. 10-14 touches over 30 days: It takes time to break into a good account. Thoughtful outreach over a month lets you surface multiple problems, demonstrate persistence, and take multiple shots at connecting over email/phone/linkedin in case you don’t catch ‘em the first time. But spreading those across channels "buys you" more touchpoints and doubles your email reply rate by drawing attention back to your emails (Gong data referenced in our book). Sell one thing at a time: Don't sell everything in one email. That leads to long emails that get deleted. Start with the biggest problem to draw out the first batch of replies. Then move to the next. Then if neither worked, just try to get a response.

    In Stopping, branching and re-entry

  55. Sell one thing at a time: Don't sell everything in one email. That leads to long emails that get deleted. Start with the biggest problem to draw out the first batch of replies. Then move to the next. Then if neither worked, just try to get a response. Bubble-up emails should always reply to the previous email in the thread. Abide by the law of diminishing returns: I phase out LinkedIn by the 2nd theme and cold calling by the 3rd theme to redirect those efforts on fresh prospects who are more likely to pick up.

    In Stopping, branching and re-entry

  56. 10-14 touches over 30 days: It takes time to break into a good account. Thoughtful outreach over a month lets you surface multiple problems, demonstrate persistence, and take multiple shots at connecting over email/phone/linkedin in case you don’t catch ‘em the first time. Sending 14 emails on 1 channel is obnoxious. Sell one thing at a time: Don't sell everything in one email. That leads to long emails that get deleted. Start with the biggest problem to draw out the first batch of replies. Then move to the next. Then if neither worked, just try to get a response.

    In Stopping, branching and re-entry

  57. Use multi-channel to stuff in more touches and double your email replies: Sending 14 emails on 1 channel is obnoxious. But spreading those across channels "buys you" more touchpoints and doubles your email reply rate by drawing attention back to your emails (Gong data referenced in our book). Sell one thing at a time: Don't sell everything in one email. That leads to long emails that get deleted. Change themes and subject lines to grab attention: Bubble-up emails should always reply to the previous email in the thread. But every time you change themes, change the subject line to catch their attention again.

    In Stopping, branching and re-entry

  58. There are 5 core principles that make this a great sequence: 10-14 touches over 30 days: It takes time to break into a good account. Thoughtful outreach over a month lets you surface multiple problems, demonstrate persistence, and take multiple shots at connecting over email/phone/linkedin in case you don’t catch ‘em the first time. Use multi-channel to stuff in more touches and double your email replies: Sending 14 emails on 1 channel is obnoxious. But spreading those across channels "buys you" more touchpoints and doubles your email reply rate by drawing attention back to your emails (Gong data referenced in our book).

    In Total touch count

  59. 10-14 touches over 30 days: It takes time to break into a good account. Thoughtful outreach over a month lets you surface multiple problems, demonstrate persistence, and take multiple shots at connecting over email/phone/linkedin in case you don’t catch ‘em the first time. But spreading those across channels "buys you" more touchpoints and doubles your email reply rate by drawing attention back to your emails (Gong data referenced in our book). Sell one thing at a time: Don't sell everything in one email. That leads to long emails that get deleted. Start with the biggest problem to draw out the first batch of replies. Then move to the next. Then if neither worked, just try to get a response.

    In Touch spacing patterns

  60. There are 5 core principles that make this a great sequence: 10-14 touches over 30 days: It takes time to break into a good account. Thoughtful outreach over a month lets you surface multiple problems, demonstrate persistence, and take multiple shots at connecting over email/phone/linkedin in case you don’t catch ‘em the first time. Use multi-channel to stuff in more touches and double your email replies: Sending 14 emails on 1 channel is obnoxious. But spreading those across channels "buys you" more touchpoints and doubles your email reply rate by drawing attention back to your emails (Gong data referenced in our book).

    In Touch spacing patterns

  61. Use multi-channel to stuff in more touches and double your email replies: Sending 14 emails on 1 channel is obnoxious. But spreading those across channels "buys you" more touchpoints and doubles your email reply rate by drawing attention back to your emails (Gong data referenced in our book). Start with the biggest problem to draw out the first batch of replies. Then move to the next. Then if neither worked, just try to get a response. Change themes and subject lines to grab attention: Bubble-up emails should always reply to the previous email in the thread. But every time you change themes, change the subject line to catch their attention again.

    In Touch spacing patterns

  62. Your first email is your best, personalized email. It follows the 3x3 email structure of personalization attached to a problem → one-sentence-solution → interest-based CTA. So use bubble-ups to give that strong opening email 2 more chances to be seen. The last bubble up makes it real for the folks on the edge of replying. Instead of just asking “any thoughts” again (aka, being annoying), make it real with a case study or demo video for the folks who are right there, but just need something a bit more tangible. Again, keep it short. The resource augments the 1st email.

    In Touch spacing patterns

  63. Sell one thing at a time: Don't sell everything in one email. That leads to long emails that get deleted. Start with the biggest problem to draw out the first batch of replies. Then move to the next. Then if neither worked, just try to get a response. Bubble-up emails should always reply to the previous email in the thread. Abide by the law of diminishing returns: I phase out LinkedIn by the 2nd theme and cold calling by the 3rd theme to redirect those efforts on fresh prospects who are more likely to pick up.

    In Touch spacing patterns

  64. Change themes and subject lines to grab attention: Bubble-up emails should always reply to the previous email in the thread. But every time you change themes, change the subject line to catch their attention again. Abide by the law of diminishing returns: I phase out LinkedIn by the 2nd theme and cold calling by the 3rd theme to redirect those efforts on fresh prospects who are more likely to pick up. Let’s dive into that first bucket of emails.

    In Touch spacing patterns

  65. Sell one thing at a time: Don't sell everything in one email. That leads to long emails that get deleted. Start with the biggest problem to draw out the first batch of replies. Then move to the next. Then if neither worked, just try to get a response. But every time you change themes, change the subject line to catch their attention again. Abide by the law of diminishing returns: I phase out LinkedIn by the 2nd theme and cold calling by the 3rd theme to redirect those efforts on fresh prospects who are more likely to pick up.

    In Touch spacing patterns

  66. Use multi-channel to stuff in more touches and double your email replies: Sending 14 emails on 1 channel is obnoxious. But spreading those across channels "buys you" more touchpoints and doubles your email reply rate by drawing attention back to your emails (Gong data referenced in our book). Sell one thing at a time: Don't sell everything in one email. That leads to long emails that get deleted. Change themes and subject lines to grab attention: Bubble-up emails should always reply to the previous email in the thread. But every time you change themes, change the subject line to catch their attention again.

    In Touch spacing patterns

  67. Your first email is your best, personalized email. It follows the 3x3 email structure of personalization attached to a problem → one-sentence-solution → interest-based CTA. Avoid over-selling in the bubble-ups. The last bubble up makes it real for the folks on the edge of replying. Instead of just asking “any thoughts” again (aka, being annoying), make it real with a case study or demo video for the folks who are right there, but just need something a bit more tangible. Again, keep it short. The resource augments the 1st email.

    In Touch spacing patterns