Outbound Wiki

Engagement before outreach

Commenting, reacting and following so the first message arrives from a familiar name.

Warm-up engagement earns recognition before you ask for attention. Use it to put your name and point of view in the prospect's mind before the message arrives. Start with a connection or comment, then wait until the interaction has had room to register before sending the message. Prospects are easier to get a response from when they are already engaged with you on LinkedIn.1 Treat warming as a sequencing problem. Each touch should make the next touch feel expected without forcing a reply early.

Run the warm-up in order

Use each touch as a small piece of context. The sequence gives you a clear stopping point before the direct message.

  1. Start with the prospect's public activity.

Review what the prospect posts and focuses on, then engage with some of that content genuinely.2 Look for a post where you can respond with a real point of view or a useful observation. Ask what this person has put into public view that you can discuss without turning it into a pitch. Move on when you have a natural reason to appear.

  1. Make the public touch specific.

Comment on the post, campaign, or social activity that gives you the clearest reason to be there. One practitioner starts a call by commenting on a relevant campaign or social post from the prospect's company.3 Choose a subject you can discuss naturally. Simply talking about something you are interested in can go a long way in prospecting.4

A reaction can work when you have no useful comment to add. A comment gives you a stronger bridge into the later message. Keep the public touch connected to what the prospect shared, and move on when it has a clear subject you can reference honestly.

  1. Put your name into their view.

Connect, engage with their content, and comment so the prospect sees your name.5 A profile view can serve as another LinkedIn touchpoint.6 Use these actions to create a visible presence around the subject you chose, rather than creating activity for its own sake.

An early connection gives the relationship time to develop and puts you in a position to help meaningfully before an email arrives.7 If there is no genuine reason to connect, keep reading their activity until one appears.

  1. Give the connection room.

Once the connection exists, give the person some space and interact with some of their content before messaging them.8 Watch for a fresh post, a response to your comment, or activity that gives you a precise opening. Move on when you can point to a real interaction or a current subject without stretching the connection into a story it does not support.

  1. Carry the interaction into the message.

Use the public activity as the reason for writing. A prospect's LinkedIn likes and comments can provide material for outreach.9 Refer to the subject you engaged with, then make the message useful on its own. The prospect should be able to see why the message belongs with them, even if they do not remember every detail of the earlier touch.

Make engagement useful

The quality of the interaction determines whether the warm-up feels like contact or clutter. Keep your activity close to the prospect's own words and leave the direct ask until the transition makes sense.

Write where you can be genuine. Respond to an idea, ask about a point the prospect raised, or share a relevant perspective. Do not manufacture agreement simply to appear in the feed. The purpose is to become recognizable through a relevant exchange.

Use the prospect's activity to decide where to spend your time. Active users give you more places to engage, while inactive users may give you little reason to keep pushing public touches. In either case, stop when you have enough context to write a specific message.

Keep your own feed useful as well. Continue following trusted advisers and remove noisy LinkedIn content.10 A cleaner feed makes it easier to notice the posts and conversations that give you a legitimate reason to engage.

If you track activity, know what the platform counts. LinkedIn reporting counts comments from your account as interactions, counts direct comments to posts, and excludes nested comments.11 Use that distinction when reviewing your work so a reply inside a thread does not look like a separate public touch.

Decide when to move on

Warming needs a stopping rule. You are ready to message when the prospect is familiar with your name or when their activity gives you a concrete reason to write.

Keep the warm-up bounded. LinkedIn touches are usually enough to increase email replies without requiring much manual LinkedIn activity.12 You can build recognition without turning every prospect into a long engagement project.

Move when you have a clean bridge from public activity to private outreach. A recent post, a response to your comment, or a visible interest can supply that bridge. If you are still searching for a reason after reviewing the activity, keep the prospect in observation instead of forcing the message.

The channel can change after the warm-up. Used well, LinkedIn touches raise email reply rates by creating a visible, friendly presence in the prospect's notifications.13 Carry the same subject across channels so the prospect does not have to reconstruct why you are reaching out.

What not to do

These mistakes turn familiarity into pressure. Keep them out of the sequence.

  • When a prospect connects, engage with their social posts and add value before sending a request; do not pitch immediately.14
  • Do not rush into the DMs of everyone who comments and pitch without context.15
  • Do not send a LinkedIn DM that reads as though it was assembled for volume.16

Sources

  1. 1
    “It's easier to respond to us if you're engaged with us already on LinkedIn.”
  2. 2
    “Trying to see what they're posting, what they're all about, engaging with some of their content”
    Hall of Fame: Kyle Coleman

    30 Minutes to President's ClubBack to the text

  3. 3
    “And I'll start the call commenting on that.”
  4. 4
    “Just talking about something that you're interested in can go a long way.”
  5. 5
    “I will connect with them, engage with their content, comment on their things so they see my name,”
  6. 6
    “Hang them on LinkedIn, look at their profile, something like that.”
    Hall of Fame: Matthew Mazankowski

    30 Minutes to President's ClubBack to the text

  7. 7
    “And that allows a relationship to build. It puts me in a position to be able to actually help instead of just sending a random email to somebody that has not yet heard of me.”
  8. 8
    “Let them have a little breath. Even interact with a few things before you message them.”
    Hall of Fame: Charly Johnson

    30 Minutes to President's ClubBack to the text

  9. 9
    “they've been liking and commenting on, and you can use that in your outreach.”
  10. 10
    “and continue to follow them. Cut out the noise. There is so much bad advice on LinkedIn.”
  11. 11
    “LinkedIn: all comments from the user's account will be counted as interactions, and only direct comments to the posts will be counted. Nested comments will not be included.”
  12. 12
    “These touches are usually enough to boost the email replies without spending too much time on manual LinkedIn touches.”
  13. 13
    “Used well, they raise reply rates on the email channel by being a visible, friendly presence in the prospect's notifications.”
  14. 14
    “You want to identify as a friend or an expert with your prospective champion—not a salesperson. So don’t slide into their LinkedIn inbox with a pitch as soon as they connect with you. Engage with their social media posts and add value before sending a request.”
  15. 15
    “When you rush into the DMs of everyone who comments on your post and pitch to them without any context, it breaks a prospect’s sense of psychological safety and instantly creates “a moat around you as a seller that nobody wants to cross,” says Alex.”
  16. 16
    “The average cold DM reads like it was assembled from a template, sent to 500 people, and optimized for nothing except volume.”