Outbound Wiki

Voice-note prospecting

Using short recorded voice messages as personalized outreach touches through channels that support audio.

Voice-note prospecting works when the recording feels made for one person and takes little time. Give the recipient a reason to listen and an easy way to respond. Audio has a built-in trap: a recipient can see a voice note, postpone it, and forget it because audio cannot be skimmed like an email or text message.1 Plan the follow-up before you record. Choose the prospect and prepare a relevant point. Ask permission, keep the recording brief, and follow up so the person does not have to reconstruct the context.

Run the touch

Work through the touch in order. Each stage should answer a different question before you spend more effort.

Stage What you are trying to learn Example question
Choose whether the prospect merits a personal audio touch Is audio likely to add something useful here?
Prepare which detail gives the message a reason to exist What changed for this person or account?
Ask whether the prospect wants to receive audio Would you like me to send a voice note?
Record whether the message is short, clear, and natural What should this person hear first?
Follow up which response path is easiest for the prospect What is the simplest way for them to reply?

Choose the prospect

Start by choosing the prospect. Recording for everyone turns a personal format into routine, so reserve the extra effort for people who may respond to a more human touch.

Use voice messages strategically for high-value prospects.2 Voice messages generate 3x more responses than text, which gives the format a reason to earn more attention from you and the prospect.3

Voice notes fit some prospects and miss others.4 People differ in how familiar they are with voice-note exchanges.5 Prospect reactions to LinkedIn messaging vary, and a voice message may feel new to some people.6 If a prospect is inactive on LinkedIn or social platforms, consider cold calling or cold email.7

A workable sequence starts with potential prospects, moves through connection requests to good fits, and follows an accepted connection with audio.8

Prepare the reason

Preparation gives the recording a purpose the recipient can recognize quickly. Keep the format consistent so you can repeat the workflow, then change the substance for the person.

Research the recipient before sending, as you would before a cold call.9 Use a standard voice-note format, personalize the generic message to the customer, and ask a relevant question about the industry.10 Refer to a specific detail on the LinkedIn profile, such as a promotion, congratulate the person, and ask how it is going.11 Personalize around the person's job, industry, or possible pain points.12

A recording made specifically for the recipient shows that it was not copied and pasted and can make the sender seem more engaged.13 Pick the detail that gives the recipient a reason to answer. A profile observation without a relevant question leaves the conversation with nowhere to go.

Ask permission

Asking permission gives you a clean decision point before audio takes the prospect's attention, helps gauge interest, and can make cold outreach feel less intrusive.14 Use the direct question, "Do you mind if I send a voice note?"15 When the answer is yes, send the note straight after the agreement. When the answer is no, keep the conversation in a format the prospect has already accepted.

Record the message

Treat the recording as one useful thought delivered aloud. The recipient should understand why you reached out and what response you want without waiting through a long introduction.

Keep the voice note to 30 seconds maximum because it uses the prospect's time.16 Use a positive tone to encourage the prospect to listen and reply.17 No one wants to listen to a mumbled message.18 Smiling while recording makes you sound happier.19

If you ramble, practise with team members or send a voice note to your sales manager for feedback.20 Record messages in blocks and send a few at a time so the task stays manageable.21 End with a feedback question when it fits; asking for feedback can get people talking.22

Follow up

Sending the note is only the handoff. Plan for the possibility that the prospect sees it at the wrong moment and needs a clear path back into the conversation.

Recipients may glance at their phone without listening immediately.23 Someone in a meeting may plan to listen later and then forget.24 If the prospect does not reply, send a follow-up message asking for feedback.25 Replies often say that the person was busy,26 and some say they are not interested.27 Use those answers to separate a timing issue from a clear lack of interest, then choose the next touch accordingly.

What not to do

Keep these mistakes out of the workflow:

  • Do not spend time re-recording the same message.28
  • Do not sound scripted. The first recording is considered the most authentic.29
  • Do not let a personal recording become a five-minute interruption when the prospect's time is limited.30

Sources

  1. 1
    “Another barrier is that cold prospects can’t skim-read a voice note the way they can skim an email or text message. This means that your prospect might forget to listen to your cold outreach message.”
  2. 2
    “Use it strategically for high-value prospects.”
  3. 3
    “Voice messages generate 3x more responses than text—use them strategically for high-value prospects”
  4. 4
    “Alex has found that voice notes aren’t every prospect’s cup of tea.”
  5. 5
    “I guess a lot of the time, Gen Z and Millennials already do a lot of voice notes over WhatsApp. We’re used to kind of going back and forth. It’s a part of our daily life. Whereas sometimes the older generation isn’t as used to them.”
  6. 6
    “Sometimes they don’t like messaging on LinkedIn for X, Y, and Z reasons. But sometimes, they love them. They’re like, oh, this is new!”
  7. 7
    “If they’re not active on LinkedIn or any social platforms, consider a more traditional approach, such as cold calling and cold email.”
  8. 8
    “Alex explained that she splits her time looking for potential prospects and sending connections to good fits. Then she follows up the connection with an audio message.”
  9. 9
    “After all, you wouldn’t pick up the phone to cold call without doing some research, would you?”
  10. 10
    “Alex follows a standard format for her voice notes, but she personalises the generic message to make it customer-centric. She also asks relevant questions about the prospect’s industry.”
  11. 11
    “If there’s something really specific on their LinkedIn that I want to relate to, then I’ll bring that in. For example, if they’ve just been promoted, I’ll congratulate them and ask how it’s going.”
  12. 12
    “Always personalise your generic voice messages with relevant questions about the prospect’s job, industry or possible pain points; the latest LinkedIn stats indicate it’s the key to success.”
  13. 13
    “The fact that you’ve gone out of your way to record something for them especially just proves that it isn’t copied and pasted, and you do want to speak to them. It makes the person receiving your sales voicemail feel like you’re more engaged with them.”
  14. 14
    “Asking the prospect for permission to send a voice note is a great way to gauge interest. It can also take the sting out of cold outreach.”
  15. 15
    “So I would say, great to connect. Do you mind if I send a voice note? [If they say yes], then I’ll send one straight after we connect.”
  16. 16
    “You don’t want to send lengthy messages. Keep them to 30 seconds max; remember it’s time out of your prospect’s day.”
  17. 17
    “So a positive tone is definitely important. You want your prospects to listen to you and hit reply!”
  18. 18
    “Using the right tone of voice is vital in prospect outreach. No one wants to listen to a mumbled message!”
  19. 19
    “When you hit the record button, don’t forget to smile! It makes you sound happier, which is something prospects respond to.”
  20. 20
    “Practice beforehand with team members. Or send a voice note to your sales manager asking for feedback.”
  21. 21
    “Record your LinkedIn voice messages in blocks and send them a few at a time. This will prevent the task from getting too repetitive.”
  22. 22
    “People love to give feedback. So if they think, ‘someone’s asking me for feedback. That must mean that I’m special.' That’s a nice touch at the end to get people talking.”
  23. 23
    “When you send the message, people might just glance at their phone, but they won’t [immediately] listen to it.”
  24. 24
    “For example, if they’re in a meeting, they might think, ‘oh, I’ll listen to that later’. And sometimes, they just forget.”
  25. 25
    “Sometimes people don’t reply. If that happens, I send a follow-up message asking for feedback.”
  26. 26
    “People usually reply by saying, ‘Sorry, I was busy.”
  27. 27
    “they tell me they’re not interested.’””
  28. 28
    “The more you do it, the better you’ll get. But don’t spend time redoing the same voice note.”
  29. 29
    “The first recording will always be the best because it’s the most authentic. You don’t want to sound scripted.”
  30. 30
    “It’s good to be aware that your prospect’s time is limited. So don’t waste it with a five-minute voice note!”