Outbound Wiki

Cold email length and readability

Choosing how much text to use and arranging it so the message can be understood quickly on a small screen.

Cold email length limits attention, so write for the point when the reader decides whether to continue. Start with the shortest message that gives the reader a clear reason to reply. Short form emails can be 25 to 50 words when they are highly personalized and focused on the prospect's pain point.1 Long form emails are described as 500 to 700 words, with some reaching 1,800 to 2,000.2

Choose a default length

Pick a default before you edit. A fixed range keeps the draft from expanding every time you think of another explanation, while leaving room for context that earns its place.

Use 50 to 100 words and three to four sentences as the default for a cold email.3 Treat that as your starting range for initial outreach. If the draft exceeds it, cut repetition and background before adding detail. Stop when the reader understands why you wrote and what response you want without working through the whole message.

Recommendations vary. One study named an average of 300 words as the optimal email length.4 Another analysis found that emails under 300 words performed better than emails over 300 words.5 Use those findings to test your range, not to make every email the same length.

Make it readable on a phone

Build the message for the phone screen before polishing individual phrases. The message should be convincing and readable on a phone without scrolling down.6 Use three bodies of text, with no more than three lines in each when read on a phone.7 Keep each paragraph to one or two sentences so the reader can find the next idea without facing a wall of copy.8

Shorten sentences to make them easier to read and more conversational.9 Put the reason for writing where the reader can find it quickly, then give only the context needed to understand it. Read the message at normal phone width. If the final line carries the main point, move that point higher and cut anything that delays it.

Run the editing check

Editing should remove work for the reader. Use a repeatable check so every cut has a clear reason.

Read the email aloud with a timer. If it takes longer than one minute, cut it down.10 Listen for sentences that need to be reread, phrases that sound written for a brochure, and transitions that add words without adding meaning. Shorter wording and a human sound are part of a good cold email.11

Then check the email on a phone. It should stay concise and easy for the recipient to read and respond to.12 If a cut makes the reason for replying unclear, restore the smallest amount of wording that fixes the gap. If the message still works without a sentence, remove it.

Decide when longer copy earns its place

Use longer copy when the added context carries meaning the short version cannot. The extra space needs a job, and the message still has to pass the same readability check.

A longer cold email still needs to remain crisp and readable.1314 Use the longer format when the context helps the reader understand the reason for contact. Keep each paragraph moving toward that understanding, and cut any sentence that repeats a point already made.

A long draft can look thorough while making the reply harder to find. Read it on the phone, listen to it aloud, and ask whether each section earns the space it occupies. If the answer is unclear, return to the short version and add context in small pieces.

What not to do

These mistakes make a message longer without making it easier to answer.

  • Keep the cold email disciplined and do not pad it to reach a word count.15
  • Excessive length is the most common cold email mistake.16
  • Keep the message from becoming an unsolicited sales letter. Almost nobody wants to read one from someone unfamiliar.17

Sources

  1. 1
    “1) The short form email that is extremely personalized — that is just 25-50 words, but carefully planned and contain messaging which speaks to the prospect’s pain point. A lot of sales reps are successful with these short, to-the-point emails.”
  2. 2
    “2) The other trend is long form emails — they are killing it. A long form email might be 500-700 words, but can go as high as 1800 to 2000.”
  3. 3
    “One is length of email, 50 to 100 words is the sweet spot, three to four sentences.”
  4. 4
    “Given these extremes that work very well for email outreach, it makes sense that the optimal number that we found for email length was an average of 300 words.”
  5. 5
    “This is really interesting, because when analyzing best practices across both inbound and outbound, emails with less than 300 words did perform better than emails with over 300 words and voicemails under 30 seconds is more optimal than over 30 seconds.”
  6. 6
    “Now you’re past the subject line, you need a convincing message that can be read without scrolling down on a phone.”
  7. 7
    “We covered how to write good sales emails a few weeks back, but a good cold email is 3 bodies of text, no more than 3 lines each when read on your phone.”
  8. 8
    “to four paragraphs, that would be good. And paragraphs being one to two sentences a piece,”
  9. 9
    “So shorten your sentences up.”
  10. 10
    “Read your email out loud with a timer. If it’s longer than a minute, cut it down.”
  11. 11
    “and make it sound like a human are the keys to a good cold email.”
    Playbook: Cold Emails

    30 Minutes to President's ClubBack to the text

  12. 12
    “Make it concise and easy for the other person to read and help you.”
  13. 13
    “Now that said, it still needs to be crisp.”
  14. 14
    “It still needs to be readable.”
  15. 15
    “A cold email does not need to be long. It needs to be disciplined.”
  16. 16
    “The most common mistake I see on cold emails is people making them too long.”
  17. 17
    “This isn’t just a good rule because founders are busy, it’s a good rule because almost nobody wants to read an unsolicited sales letter in their email inbox from someone who they have never heard of.”