Build social proof around the buyer's result and the part you played in reaching it, so a buyer can judge your credibility before a conversation starts.1 It gives people comfort when they make a buying decision.2 A client's journey from before the work to after it is presented as the most persuasive form of proof.3 Without proof, many potential customers may sit on the fence or go elsewhere.4
Inventory the proof
Start with material you can point to, then sort it by the doubt it helps a buyer resolve. Look for proof of an outcome, an outside view of your work, or recognized expertise.
Ask yourself:
- What was true before the work?
- What changed afterward?
- Which part of the change did I enable?
- Who can confirm the result in their own words?
- Which credentials or public recognition support the claim?
Recommendations, reviews, and case studies help others see that you know what you are talking about.5 Media coverage can affect how a person is perceived.6 Keep the exact result attached to each item so you can explain why it belongs on the profile.
Choose the lead proof
Give the profile one clear lead proof item, then use supporting items to answer different doubts. The lead should make the buyer's situation and outcome easy to understand.
A mix of social proof types can give people confidence to buy.7 Use a client story when you have one, then support it with a recommendation, credential, or public recognition that confirms a different part of the picture. Client success stories can be harder to collect because many clients do not want their involvement discussed publicly.8
Ask:
- Does this proof describe a problem the buyer recognizes?
- Can the buyer see what changed?
- Does it show my role in the result?
- Can someone else confirm it?
- Do I have permission to share it?
If the outcome is unclear, keep looking before you publish. A list of achievements asks the buyer to make the connection themselves. A clear result gives them something they can assess.
Place proof on the profile
Put the clearest proof where a skim reader will see it, then use supporting detail to answer questions the top line cannot. Use the profile sections in a deliberate order.
- Headline: put achievements prominently and showcase major wins.9
- About section: include one or two sentences of social proof.10
- Recommendations: use them as verification and as testimonials of your work ethic and skill set.11
- Credentials: consider licenses, certifications, honors, awards, and other available profile sections.12
Keep the same buyer outcome across these places. The headline earns attention, the About section gives the outcome context, and the supporting sections let a buyer inspect the claim from different angles. Remove proof that does not help the reader understand who benefited or what changed.
Turn a client result into usable proof
Direct client material gives the profile an outside voice. Make the collection process easy for a busy client and shape the material into something you can reuse.
Asking a client to write something rarely works because clients are busy and often never get around to it.13 If a client is open to it, use a quick video interview to document the experience and journey.14 Package that material as a video, carousel, or formal case study.15
Ask:
- What was happening before we worked together?
- What changed after the work?
- Which part of the work made the biggest difference?
- What would you tell someone considering this kind of help?
- May I share your answer publicly?
Use the clearest answer in the About section and keep the fuller version available for a post or a conversation. Move on when the story contains a clear before, a clear after, and a client who is comfortable with the way you plan to share it.
Connect the profile to outbound
A profile earns more trust when it supports the activity around it. Use social proof to make the first interaction easier, then give the relationship room to develop.
A LinkedIn presence makes cold outreach more credible.16 Social selling is about building trusted relationships within a sales process.17 Sharing relevant content is an example of social selling.18 Interacting directly with potential buyers and customers is another.19
When you receive media coverage, share it on LinkedIn.20 Keep the post tied to the subject your profile says you understand, so the proof reinforces the conversation instead of becoming a disconnected announcement.
What not to do
These mistakes make social proof harder to trust or harder to use in an outbound motion.
- People building a personal brand to win clients commonly worry that competitors will benefit from their work and that sharing it will look boastful.21 Do not let those worries postpone sharing evidence of success.22
- Do not use social selling to close deals immediately or move straight to the bottom of the funnel.23
- Do not use the profile to open a relationship with an immediate meeting request. That is a poor way to start a relationship.24
- Do not expect social selling to solve all your sales needs or bring hundreds of customers through the door.25